IT Support Specialist

Moss Point, MS, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
12 Months
No Travel Required
On-site
$35/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Active Directory
  • Communication
  • Customer Service
  • Computer Hardware
  • Dragon NaturallySpeaking
  • Computer Networking
  • IT Service Management
  • Computer Science
  • Conflict Resolution
  • DHCP
  • DNS
  • Endpoint Protection
  • JIRA
  • Laptop
  • Microsoft
  • Microsoft Azure
  • Microsoft Office
  • Microsoft Windows
  • Network+
  • Printers
  • Problem Solving
  • Remote Support
  • Service Desk
  • ServiceNow
  • TCP/IP
  • Technical Support
  • Training
  • Windows PowerShell
  • Wireless Communication

Summary

We are seeking an experienced IT Support Specialist to provide on-site and remote technical support to end users. The ideal candidate will have strong troubleshooting skills and hands-on experience supporting Windows environments, Microsoft 365, Active Directory/Azure AD, hardware, printers, and basic networking.

Required Qualifications

  • 1–4 years of experience in IT support, desktop support, or service desk roles.
  • Hands-on experience with Windows 10/11 and Microsoft 365/Office 365.
  • Experience with Active Directory and/or Azure AD.
  • Knowledge of DNS, DHCP, TCP/IP, and basic networking.
  • Experience troubleshooting desktops, laptops, printers, and wireless devices.
  • Strong customer service, communication, patience, and problem-solving skills.
  • High school diploma, technical/vocational training, Associate’s degree, or Bachelor’s degree in IT, Computer Science, or a related field.

Preferred Qualifications

  • CompTIA A+, Network+, or Microsoft certifications.
  • Experience with PowerShell.
  • Knowledge of endpoint security tools.
  • Experience with ITSM/ticketing platforms such as ServiceNow, Jira, or similar systems.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9077281
  • Posted 4 hours ago
Contact the job poster
VC

Vijay Chepyala

Recruiter @ Talent Groups
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