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Urgent Opening for Desktop Support Technician – Level II

Apetan Consulting

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

Engineering Technician II

United States Steel Corporation

Munhall, Pennsylvania • Today

Full-time

Engineering Technician II - Distribution

Qualis LLC

Remote or Louisiana • Today

Full-time

CAD Technician II - Transmission & Distribution

Ulteig

Remote or Greenwood Village, Colorado • Today

Full-time

USD 31.50 - 42.50 per hour

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 14d ago

Full-time

60000 - 70000

Field Services Technician - Fiber Telecommunications - Pittsburgh, PA

STAND 8

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

$30 - $40 per hour

Pharmacy Technician

Ohm Systems, Inc

Remote • Today

Easy Apply

Contract

20 - 22

Electrical Engineering Technician

Crest Industries

Remote • Today

Full-time

USD 27.00 - 36.00 per hour

BIM Engineering Technician

Ulteig

Remote • Today

Full-time

USD 43.75 per hour

Ignition System Maintenance Technician

Randstad Digital

Remote or Toledo, Ohio • Today

Contract

USD35 - USD38

Network Field Technician

Randstad Digital

Remote or Peoria, Illinois • Today

Full-time

USD62,000 - USD75,000

Engineering Technician

Parsons Services Company

Remote • Today

Full-time

USD 30.58 - 53.51 per hour

Engineering Technician II - Distribution

Qualis LLC

Remote or Palm Beach Gardens, Florida • Today

Full-time

Advanced Engineering Technician

General Dynamics

Remote or Mobile, Alabama • Today

Full-time

USD 31.97 - 35.07 per hour

Document Accessibility Remediation Technician

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia • 5d ago

Easy Apply

Full-time, Part-time, Contract, Third Party

Harness Fabrication Technician

Yoh - A Day & Zimmerman Company

Pittsburgh, Pennsylvania • Today

Easy Apply

Full-time

USD40 - USD50 per hour

Controls Technician

Jobot

Bridgeville, Pennsylvania • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Service Technician

Jobot

McDonald, Pennsylvania • Today

Full-time

USD 25.00 - 40.00 per hour

Mechanic Diesel Technician

Ryder System

New Stanton, Pennsylvania • 28d ago

Full-time

Compensation information provided in the description

Intern, Bridge CADD Technician

Michael Baker Jr. Inc.

Pennsylvania • Today

Part-time

USD 17.00 per hour

Associate Field Technician/Driver

Motion Recruitment Partners, LLC

Remote or Reno, Nevada • Today

Easy Apply

Contract

CAD Designer / Technician

Commonwealth Associates Inc

Remote • Today

Full-time

Underground Power Technician/Laborer

Motion Recruitment Partners, LLC

Remote or Hampton, Virginia • Today

Easy Apply

Full-time

Underground Power Technician/Laborer x4

Motion Recruitment Partners, LLC

Remote or Chesapeake, Virginia • Today

Easy Apply

Full-time

Architectural Technician

Larson Design Group

Pittsburgh, Pennsylvania • Today

Full-time

USD 50,000.00 - 65,000.00 per year

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 14d ago

Full-time

105000 - 110,000

Data Center COE Senior PLC Technician

ABB Inc.

Remote • Today

Full-time

USD 40.00 per hour

Data Center Field Installations Technician (L2) Charleston, SC

Motion Recruitment Partners, LLC

Remote or Charleston, South Carolina • Today

Easy Apply

Contract

Data Center Technician 4-Athens, OH

Motion Recruitment Partners, LLC

Remote or Athens, Ohio • Today

Easy Apply

Contract

Data Center Services Technician 3-Athens, OH

Motion Recruitment Partners, LLC

Remote or Athens, Ohio • Today

Easy Apply

Contract

Job Details

Skills

Desktop Support Technician

Summary

Desktop Support Technician – Level II

Duration: : 12+ months, with potential for extension or conversion to a full-time position

Available Shifts

Candidates must indicate which shift they can work:

Day Shift: Start time between 7:30 AM and 8:00 AM
Afternoon Shift: 12:00 PM start time

Required Qualifications

At least 4 years of hands-on desktop support experience, including independently resolving complex hardware, software, operating system, peripheral, and connectivity issues.
Must possess at least one of the following:
- CompTIA A+ certification.
- Relevant technical support certification, such as Dell DCSE, HDI Desktop Advanced Support Technician, Microsoft MTA, or an equivalent qualification.
- Bachelor's degree in an Information Technology field focused on client-side support.
Degrees focused solely on IT security or networking, without a foundation in client-side support, will not be accepted.
Strong hands-on experience troubleshooting Windows 11.
Understanding of desktop support networking concepts, including IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Excellent customer service and communication skills.
Ability to multitask, work independently, and resolve technical issues with minimal supervision.
Strong documentation skills for service tickets, procedures, and troubleshooting activities.

Job Overview

PBSO is seeking an experienced Desktop Support Technician – Level II to provide hands-on technical support for desktop and laptop computers, operating systems, peripherals, and network connectivity. The ideal candidate can independently diagnose and resolve complex technical issues, deliver excellent customer service, and maintain accurate service-ticket documentation with minimal supervision.

Key Responsibilities

Diagnose and resolve complex desktop and laptop hardware and software issues.
Troubleshoot operating system, peripheral, and network connectivity problems, including cellular, Wi-Fi, and GPS connectivity.
Install, configure, repair, and replace computer hardware, software, operating systems, and peripherals.
Troubleshoot Windows 11 issues and provide reliable end-user technical support.
Support network-related desktop issues involving IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Manage computer accounts, including account creation, movement, and security group configuration in Active Directory.
Document service tickets, troubleshooting steps, resolutions, and technical procedures accurately.
Provide excellent customer service and communicate technical information clearly to end users.
Manage multiple support requests and prioritize tasks effectively while working independently.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10513292
Position Id: 74122-12895-1793051173
Posted 1 day ago

Fitment

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Job Details

Skills

Desktop Support Technician

Summary

Desktop Support Technician – Level II

Duration: : 12+ months, with potential for extension or conversion to a full-time position

Available Shifts

Candidates must indicate which shift they can work:

Day Shift: Start time between 7:30 AM and 8:00 AM
Afternoon Shift: 12:00 PM start time

Required Qualifications

At least 4 years of hands-on desktop support experience, including independently resolving complex hardware, software, operating system, peripheral, and connectivity issues.
Must possess at least one of the following:
- CompTIA A+ certification.
- Relevant technical support certification, such as Dell DCSE, HDI Desktop Advanced Support Technician, Microsoft MTA, or an equivalent qualification.
- Bachelor's degree in an Information Technology field focused on client-side support.
Degrees focused solely on IT security or networking, without a foundation in client-side support, will not be accepted.
Strong hands-on experience troubleshooting Windows 11.
Understanding of desktop support networking concepts, including IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Excellent customer service and communication skills.
Ability to multitask, work independently, and resolve technical issues with minimal supervision.
Strong documentation skills for service tickets, procedures, and troubleshooting activities.

Job Overview

Key Responsibilities

Diagnose and resolve complex desktop and laptop hardware and software issues.
Troubleshoot operating system, peripheral, and network connectivity problems, including cellular, Wi-Fi, and GPS connectivity.
Install, configure, repair, and replace computer hardware, software, operating systems, and peripherals.
Troubleshoot Windows 11 issues and provide reliable end-user technical support.
Support network-related desktop issues involving IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Manage computer accounts, including account creation, movement, and security group configuration in Active Directory.
Document service tickets, troubleshooting steps, resolutions, and technical procedures accurately.
Provide excellent customer service and communicate technical information clearly to end users.
Manage multiple support requests and prioritize tasks effectively while working independently.

Dice Id: 10513292
Position Id: 74122-12895-1793051173
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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