Nashville, Tennessee
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Today
Position Name: Help Desk Representative - 66293 Duration:8 months 30 days with possible extension (Onsite) Location: 700 President Ronald Reagan Way Nashville, 37219 Job Summary : Provide Tier 1 technical support by phone, email, and service portal.Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.Listen to the customer, ask good questions, and work through problems logically.Research unfamiliar issues using k
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