Position Name: Help Desk Representative - 66293 Duration:8 months 30 days with possible extension (Onsite) Location: 700 President Ronald Reagan Way Nashville, 37219 Job Summary : Provide Tier 1 technical support by phone, email, and service portal.Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.Listen to the customer, ask good questions, and work through problems logically.Research unfamiliar issues using k

Client: State of TN/TN Metro-ITS Job ID: 66293 Job Title: Help Desk Representative Location: 700 President Ronald Reagan Way Nashville,37219 Estimated Duration: 10/01/2026 - 06/30/2027 Onsite Description Help Desk Technician, Tier 1 Role Overview Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and servic

Job Title: Help Desk Technician, Tier 1 Location: 700 President Ronald Reagan Way, Nashville,TN 37219 Role Overview Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal. The technician will troubleshoot, resolve, document, and escalate technical issues and service requests. The work can range from

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue