
DatamanUSA, LLC
Nashville, Tennessee • Today
Easy Apply
Full-time, Part-time, Third Party, Contract
USD 1-1
21 results (4 new)

DatamanUSA, LLC
Nashville, Tennessee • Today
Easy Apply
Full-time, Part-time, Third Party, Contract
USD 1-1



Cleo Consulting Inc.
Nashville, Tennessee • Yesterday
Easy Apply
Third Party, Contract
Depends on Experience








Corporate Technologies, LLC.
Remote or Eden Prairie, Minnesota • Today
Full-time
USD 18.00 - 20.00 per hour




DatamanUSA has an exciting opportunity for a talented Help Desk Technician to work with one of our direct clients in Nashville, TN. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients.
Job Details:
Title: Help Desk Technician
Duration: 12 Months
Location: Nashville, TN
Required/desired skills:
*) Provide Tier 1 technical support by phone, email, and service portal.
*) Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.
*) Listen to the customer, ask good questions, and work through problems logically.
*) Research unfamiliar issues using knowledge articles, documentation, vendor resources, and other approved sources.
*) Document customer interactions, troubleshooting, and resolutions accurately in the service management system.
*) Take ownership of assigned incidents and service requests through resolution or appropriate escalation.
*) Provide another support team with the information they need when an issue needs to be escalated.
*) Learn and follow Help Desk procedures, security requirements, and established processes.
*) Take part in training, knowledge sharing, and efforts to improve how the Help Desk works.
*) Support your teammates and contribute to a positive team environment.
🔢 Crunching numbers...
Nashville, Tennessee
•
Today
Position Name: Help Desk Representative - 66293 Duration:8 months 30 days with possible extension (Onsite) Location: 700 President Ronald Reagan Way Nashville, 37219 Job Summary : Provide Tier 1 technical support by phone, email, and service portal.Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and application issues.Listen to the customer, ask good questions, and work through problems logically.Research unfamiliar issues using k
Easy Apply
Contract
15 - 16
Nashville, Tennessee
•
Yesterday
Job Title: Help Desk Technician, Tier 1 Location: 700 President Ronald Reagan Way, Nashville,TN 37219 Role Overview Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal. The technician will troubleshoot, resolve, document, and escalate technical issues and service requests. The work can range from
Easy Apply
Contract
15 - 16
Nashville, Tennessee
•
Today
Requisition ID: 66293 Help Desk Representative Client: TN Metro-ITS Duration: 8+ Months Location: 700 President Ronald Reagan Way Nashville, 37219 Onsite Role Overview Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal.The technician will troubleshoot, resolve, document, and escalate technical is
Easy Apply
Contract
17 - 18
Nashville, Tennessee
•
Yesterday
Help Desk RepresentativeLocation: Nashville, TN Work Arrangement: Onsite Job Type: Long-Term Contract Interview: Video Shift ScheduleNight Shift: 6:00 PM 6:00 AM Schedule: 4 days on / 3 days off each week Job SummaryWe are looking for a motivated Help Desk Representative to join our 24x7x365 Tier 1 Help Desk team. This is a great opportunity for someone looking to start or grow their IT career. Prior Help Desk experience is not required. We value curiosity, problem-solving skills, willingness to
Easy Apply
Contract
$10 - $15