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Desktop Support Technician

The MathWorks

Natick, Massachusetts • Today

Full-time

USD 47,199.00 - 70,800.00 per year

Desktop Support Technician

Top Prospect Group

Worcester, Massachusetts • 26d ago

Easy Apply

Contract

27 - 30

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Winfield, Kansas • Today

Easy Apply

Contract

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Clarendon, Vermont • Today

Easy Apply

Contract

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Senior Desktop Technician - Executive Support

University of Massachusetts Medical School

Worcester, Massachusetts • Today

Full-time

USD 70,000.00 - 85,000.00 per year

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Desktop Technician I

Envision LLC.

Remote • 17d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Job Details

Skills

Remote Support
Intranet
Teamwork
Laptop
Network
Management
Broadcasting
Digital Signage
Collaboration
Business Analysis
Business Analytics
Computer Science
Computer Engineering
Information Systems
Technical Support
Operating Systems
Microsoft
Computer Networking
Customer Focus
Customer Satisfaction
Unix
Linux
Microsoft SharePoint
WebEx
Audiovisual
AV

Summary

Job Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: ;br>
The Desktop Support Technician will perform all aspects of support related to the daily computing needs of MathWorks staff. He/she will provide support via phone, e-mail and Intranet as well as perform problem determination at the user's workstation.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

Install, configure, and troubleshoot computer systems and applications including desktops, laptops, network equipment, operating systems, desktop software and enterprise applications
Support online, on-premise, and off-site meetings and events
Set up and manage common-area systems such as conference room AV equipment, recording and broadcast systems, digital signage
Resolve help tickets accurately and in a timely manner. Adhere to SLAs and group practices.
Collaborate with team members and with other IT groups to resolve complex issues
Perform project work as assigned, e.g., document solutions, develop guidelines, investigate persistent problems, automate routine tasks

Minimum Qualifications

A bachelor's degree is required.

Additional Qualifications

BS/BA Degree in Computer Science, Computer Engineering, Information Systems or equivalent
2-3 years of IT support, including experience with networked PC equipment
Proficiency with Operating Systems and desktop software including the Microsoft ecosystem
Knowledge of networking principles, topology, and protocols
Customer focus and dedication to customer satisfaction
UNIX, Linux, Mac, SharePoint, Webex, AV knowledge a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: mathw
Position Id: b1d637754e2ec7f24dafefd6ef62100d
Posted 30+ days ago

Fitment

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Job Details

Skills

Remote Support
Intranet
Teamwork
Laptop
Network
Management
Broadcasting
Digital Signage
Collaboration
Business Analysis
Business Analytics
Computer Science
Computer Engineering
Information Systems
Technical Support
Operating Systems
Microsoft
Computer Networking
Customer Focus
Customer Satisfaction
Unix
Linux
Microsoft SharePoint
WebEx
Audiovisual
AV

Summary

Install, configure, and troubleshoot computer systems and applications including desktops, laptops, network equipment, operating systems, desktop software and enterprise applications
Support online, on-premise, and off-site meetings and events
Set up and manage common-area systems such as conference room AV equipment, recording and broadcast systems, digital signage
Resolve help tickets accurately and in a timely manner. Adhere to SLAs and group practices.
Collaborate with team members and with other IT groups to resolve complex issues
Perform project work as assigned, e.g., document solutions, develop guidelines, investigate persistent problems, automate routine tasks

Minimum Qualifications

A bachelor's degree is required.

Additional Qualifications

BS/BA Degree in Computer Science, Computer Engineering, Information Systems or equivalent
2-3 years of IT support, including experience with networked PC equipment
Proficiency with Operating Systems and desktop software including the Microsoft ecosystem
Knowledge of networking principles, topology, and protocols
Customer focus and dedication to customer satisfaction
UNIX, Linux, Mac, SharePoint, Webex, AV knowledge a plus.

Dice Id: mathw
Position Id: b1d637754e2ec7f24dafefd6ef62100d
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

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