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IBM watson
agentic AI

Summary

Conversational AI Designer

REMOTE

6 Motnhs CTH

Must Haves

Experience designing AI-powered conversational/chat experiences
Strong conversation design expertise, including:
Multi-turn dialogue design
Prompt and response design
Fallback and recovery patterns
Conversation flow optimization
Experience working on chat-first AI assistants (voice experience not required)

Pluses

Experience with Sierra AI (highly desired)
Experience implementing or designing solutions using IBM Watson
Experience with agentic AI or advanced AI assistant platforms
Experience supporting healthcare, customer service, or operational workflows

Day-to-Day

Design and optimize AI-driven chat experiences for customer service representatives
Create end-to-end conversational flows, prompts, responses, and escalation paths
Determine how AI should guide users through complex inquiries and large information responses
Identify points of user friction, confusion, and task breakdowns within chat interactions
Partner with Product and Engineering to prioritize and implement conversation design improvements
Support ongoing enhancements as AI capabilities and platforms evolve

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10423087
Position Id: 8809-19411-
Posted 5 hours ago

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Remote

•

Today

Title: Conversational Experience Designer Chat Location: 100% Remote Duration: 6-12 Months CTH Visa: USC Looking for aConversational AI Experience Designer, focused on Chat & Expert AssistanceAny experience with Sierra or IBM Watson is a plus, but not a MustMust have recent and enterprise level Conversational Design within Chat. Must Haves Experience designing AI-powered conversational/chat experiencesStrong conversation design expertise, including:Multi-turn dialogue designPrompt and response

Easy Apply

Full-time

Depends on Experience

Conversational AI GECX Sr. Developer - Remote Role

Remote

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8d ago

Hi, This is Jaydeep Singh from Empower Professionals, we have an 100 percent remote opportunity. Role: GECX Sr. Developer Locations: 100% Remote Duration: 12+ Months Contract Key Responsibilities: Design, develop, and deploy conversational AI solutions using Google CES / Dialogflow CX / ESBuild and manage AI agents and agentic workflows leveraging Playbooks and GenAI for CX (GE4CX)Implement multi-channel conversational experiences (chat, voice, telephony)Integrate conversational agents with ba

Easy Apply

Third Party, Contract

Depends on Experience

Associate Conversational AI Designer

Remote

•

Today

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanfor

Full-time

USD 60,000.00 - 95,000.00 per year

CONVERSATIONAL AI ARCHITECT

Remote

•

Today

5-10 Years Experience Core Responsibilities Designs NLU/NLP models, intent frameworks, and entity taxonomies; architects virtual agent solutionsConfigures and integrates conversational AI platforms: Genesys, NICE, Google CCAI, Amazon ConnectIntegrates virtual agents with CRM, knowledge base, and backend systemsGoogle CCAI, AWS, or platform-specific certification preferred Contact Center Experience Hands-on experience deploying conversational AI in CC: IVR containment, virtual agent deflection, a

Easy Apply

Full-time

60+

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Conversational AI Designer (REMOTE)

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Conversational AI Designer (REMOTE)

Job Details

Skills

Summary

Dice Job Match Score™

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