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Job Details

Skills

Microsoft Dynamics CRM
Dynamics
Enterprise Application Integration
Solution Architecture
UG
Documentation
Customer Relationship Management (CRM)
Data Management
Application Support
Management
Communication
Leadership
Presentations
D3.js
Enterprise Resource Planning
JDE
Customer Experience
Artificial Intelligence
Customer Engagement
Knowledge Transfer

Summary

Customer Experience Solution Architect:

12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect.
Extensive experience documenting current-state and target-state architectures.
Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems.
Deep understanding of enterprise application integration patterns.
Proven experience assessing and rationalizing complex technology landscapes.
Experience creating:
- Solution Architecture Documents
- Application Inventories
- Integration Diagrams
- Runbooks
- Deployment Guides
- Governance Models
- Support Transition Documentation
Strong knowledge of:
- CRM platforms
- Web platforms and CMS solutions
- Customer portals
- ERP integrations
- Customer data management
Ability to conduct discovery workshops and extract information from technical and business stakeholders.
Strong understanding of application support models and operational governance.
Experience working with architecture repositories and architecture management tools.
Strong communication and presentation skills with the ability to explain complex technology concepts to leadership teams.

Good to Have

Experience presenting recommendations and findings to CIO-level stakeholders.
Experience in homebuilding, construction, real estate, or customer-centric industries.
Experience supporting ERP systems such as JDE.
Experience with customer experience transformation initiatives.
Knowledge of AI-assisted customer engagement solutions.
Experience establishing architecture governance functions.
Experience leading support transition and knowledge transfer engagements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91018020
Position Id: PDT - 11782-12917-1785432185
Posted 14 hours ago

Company Info

About Purple Drive Technologies LLC

Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.

We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

MS Dynamics CRM Senior Developer

Tampa, Florida

•

Today

MS Dynamics CRM Senior Developer: Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, integrations development Extremely sound in core .NET technology and related areas - WCF, SSIS, SSRS, SQL Server Sound in deployment aspects Experience of working as CRM Developer for at least 2 implementation projects Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus) Exposure to Insurance CRM Good knowledge of CRM Sales and Service

Easy Apply

Full-time, Part-time, Third Party, Contract

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Customer Experience Solution Architect

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