Greetings,
I hope this email finds you well. My name is Phaneendra from Siri InfoSolutions Inc. I came across your profile in our internal database/job boards, and based on your experience, I believe you could be an excellent fit for the following position with one of our clients, through an implementation partner.
Position: Customer Experience Solution Architect
Locations: REMOTE
Duration: Long Term
Rate: C2C: $62/Hr (Including 6% VMS)
W2: $52/Hr
Customer Experience Solution Architect (JD Edwards Architect)
Must Have
- 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect.
- Extensive experience documenting current-state and target-state architectures.
- Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems.
- Deep understanding of enterprise application integration patterns.
- Proven experience assessing and rationalizing complex technology landscapes.
- Experience creating:
- Solution Architecture Documents
- Application Inventories
- Integration Diagrams
- Runbooks
- Deployment Guides
- Governance Models
- Support Transition Documentation
- Strong knowledge of:
- CRM platforms
- Web platforms and CMS solutions
- Customer portals
- ERP integrations
- Customer data management
- Ability to conduct discovery workshops and extract information from technical and business stakeholders.
- Strong understanding of application support models and operational governance.
- Experience working with architecture repositories and architecture management tools.
- Strong communication and presentation skills with the ability to explain complex technology concepts to leadership teams.
Good to Have
- Experience presenting recommendations and findings to CIO-level stakeholders.
- Experience in homebuilding, construction, real estate, or customer-centric industries.
- Experience supporting ERP systems such as JDE.
- Experience with customer experience transformation initiatives.
- Knowledge of AI-assisted customer engagement solutions.
- Experience establishing architecture governance functions.
- Experience leading support transition and knowledge transfer engagements.
Please submit your resume with these details
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Phaneendra
Senior IT Recruiter
Contact:
Siri Info Solutions Inc.
3 Ethel Road, Suite#302 Edison, NJ - 08817 USA
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