Job Description:
Job Title: Instructional Designer
Location : New York, NY (3 days/week onsite- Hybrid)
Type: Contract
Must Haves:
- 5+ years of digital product design experience; portfolio or case studies required
- Comfortable operating in highly complex environments, bringing structure, clarity, and precision to data-heavy, compliance-driven experiences.
- Agile collaboration with engineering from discovery through delivery
- Strong UX, interaction, and visual design skills
- Proficiency with Figma and modern prototyping tools
- Research- and data-driven decision-making
- Strong stakeholder communication and facilitation skills
- Accessibility knowledge (WCAG) and inclusive design practices
- Experience designing AI-powered and automated features, with awareness of Responsible AI principles and privacy-by-design best practices.
Job Overview
Job Summary
We're launched homegrown financial health and wellness education platform, and we're looking for a digital Product Designer to help take it from MVP launch to a mature tool. As an individual contributor, you'll create dev-ready screens, work closely with our development team, and keep shipping enhancements.
Reporting to the Director of Product Design, you'll focus on detailed design to production handoff. This includes taking features from through detailed, high-fidelity, dev-ready screens, then staying with them through build and QA so what ships matches what was designed. You’ll support a continuous roadmap of new features and enhancements across web and mobile, helping people understand and improve their financial health.
What You’ll Do
Detailed design and handoffs
- Take features to built screens: flows, high-fidelity UI, states, edge cases, responsive breakpoints, and annotated specs that are ready for development.
- Package designs so engineers can build without guessing: component usage, interaction notes, content, and accessibility annotations.
- Build and extend the platform’s design system. Use and extend shared components and patterns so screens are consistent, scalable, and fast to build.
- Own visual and design QA. Review implementations, log defects, and partner with engineers to resolve them before release so we ship what we intended.
Support the roadmap after MVP launch
- Support a continuous roadmap of new features and enhancements across concurrent sprints.
- Design new modules and tools that build on the MVP foundation (e.g., new learning content and formats, calculators and assessments, progress and goal tracking).
- Work from analytics, user feedback, and research to prioritize fixes and enhancements; translate findings into designs that move the numbers.
- Keep specs, documentation, and pattern libraries current as the product grows so the team can move faster with each release.
Drive design delivery in an agile context
- Partner with Product Managers, Engineers, and Content to shape sprint plans (refinement, sprint planning, and retros) and keep design ahead of development.
- Manage your workload across concurrent sprints, balancing near-term production work with design for upcoming enhancements.
- Respond quickly to questions during build, unblock engineers, and make pragmatic tradeoffs without compromising quality.
Ship for outcomes, not output
- Track experience outcomes after launch (e.g., task completion, engagement, content completion, return visits, and user satisfaction) and use them to shape enhancements.
- Advocate for the customer in cross-functional discussions, using evidence to align stakeholders on the right problems to solve.
- Contribute to a culture of design quality by sharing work in critiques, documenting patterns, and helping raise the bar for the broader team.You should have
Portfolio required:
- Please include a portfolio or case studies as a document or link with your resume when applying (including any passwords).
- Please do not use Dropbox or other file-sharing tools we cannot access.
Experience
- 5+ years of digital product design experience, with a track record of shipping high-quality, production-ready work.
- Strong detailed design skills: high-fidelity UI, design systems, responsive and multi-breakpoint design, and detailed developer handoff.
- Experience supporting a product after launch, iterating on live features through a continuous roadmap of enhancements.
- Experience working closely with engineers in an agile sprint environment; comfortable moving from concept to delivery and staying through QA.
- Experience presenting work to senior stakeholders and clearly articulating and defending design decisions.
Skills
- Strong command of interaction design, visual design, and UX writing collaboration.
- Expert in Figma: components, variables, auto layout, prototyping, and Dev Mode handoff. Comfortable with collaborative whiteboarding tools (e.g., FigJam, Miro).
- Solid understanding of accessibility standards (WCAG) and inclusive design practices.
- Comfortable using qualitative + quantitative inputs to prioritize and iterate on live features.
- Strong communication skills; able to align cross-functional collaborators and give engineers clear, actionable direction.
- Meticulous attention to detail across states, edge cases, and content, with a pragmatic sense of what to ship now versus later.
Education
- Bachelor’s degree in a relevant field (e.g., Design, Interaction Design, Fine Arts, HCI) or equivalent practical experience.
Nice to have
- Experience in financial services, financial wellness or education, or other highly regulated environments.
- Experience designing educational, or behavior-change products (learning, coaching, or guidance experiences).
- Experience with experimentation (A/B testing), personalization, and optimization of key journeys (adoption, task completion, and engagement).
- Experience designing AI-powered features (e.g., personalized recommendations or assistive guidance) with attention to Responsible AI and privacy-by-design practices.
Deal Breakers
- No portfolio or case studies
- Less than 5 years of digital product design experience
- No complex workflow-driven or self-service experience
- No agile collaboration with engineering
- No Figma or prototyping proficiency
- No accessibility/WCAG exposure
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