Job DescriptionAssume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer - Telecommunication Design Engineer at JPMorgan Chase within the Enterprise Technology division, you will deliver a wide range of products and services and partner with all lines of business to provide high quality service delivery, exceptional project execution, and financially disciplined approaches and processes in the most cost effective manner.
This individual will also be responsible for managing all deliverables throughout the design, build, and close-out process (bid, level, award, shop drawings, submittals, mock-ups, construction walk-thru's, reviewing test results, as-builds, etc.)
The role does require some travel domestically in the US - travel will vary based on specific projects and initiatives but is estimated at 20%.
Job Responsibilities - Demonstrated experience developing solutions aligned with business requirements, utilizing organizational standards, products, templates, systems, and artifacts.
- Effectively communicate structured cabling standards and translate business needs into functional technology requirements; participate in project interviews and discovery with stakeholders and design teams.
- Collaborate with internal stakeholders, external partners, and third parties to design and implement cabling infrastructure, ensuring alignment with technology roadmaps and optimal solutions.
- Interface and coordinate with general contractors, engineering, architectural firms, telecom, and AV/security integrators throughout design and construction; oversee contractor activities and resolve site-specific issues.
- Knowledgeable in construction milestones, scheduling, and real estate-driven build-outs; provide quality assurance throughout the project lifecycle, including on-site walk-throughs, infrastructure acceptance and turnover milestones.
- Assemble professional documents, create budgets and estimates, and provide accurate job descriptions; understand project delivery lifecycle, detailed design, testing, certification, risk assessment, and validation procedures.
- Prepare coordinated drawing sets and specification documents, including layouts, numbering, elevations, labeling, wiring schematics, and schedules. Experienced in multi-vendor cabling, hardware, cabinet, rack, and power solutions; able to establish and participate in technical testing to industry best practices.
- Maintain department policies related to service delivery, asset tracking, inventories, chargeback, documentation, and associated systems and processes.
- Possess excellent client interfacing, verbal and written communication skills; able to work across management levels and time zones with flexibility.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Required Qualifications, Capabilities, and Skills - Formal training or certification in Infrastructure structured cabling engineering concepts and 5+ years applied experience
- Experience in designing structured cabling systems, with a primary emphasis on trading floors, call centers, lock box, childcare, security operation centers, multimedia broadcast studios, control spaces and user fit-out spaces.
- Demonstrated strong analytical, organizational, and decision-making abilities.
- Exceptional communication skills, with a proven ability to influence stakeholders.
- Self-starter with the capability to independently develop processes and tools.
- Skilled at building consensus and driving organizational change.
- Ability to thoroughly review functions, understand detailed workflows, and assess interdependencies with other business areas.
- Recognized as a change agent and creative problem solver.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred, Capabilities, and Skills - Solid experience in IT service delivery, particularly in engineering support for projects.
- Direct involvement in the design and/or implementation of major IT initiatives.
- Ability to adapt and modify designs to meet user requirements and address unique installation challenges.
- Proficient in AutoCAD, REVIT, BlueBeam, and Microsoft Office applications (including Outlook, CoPilot), LLMSuite; familiarity with Visio, Smart Sheets, and JIRA is a plus.
- Registered Communications Distribution Designer (RCDD) certification preferred.
- Management experience is advantageous.
- Fluent in English; proficiency in additional languages is a plus.
About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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