Job#: 3058565 Job Description: Technical Program Product Manager - Technical Program Product Manager III
Location: North Reading, Massachusetts (On-site)
COMPENSATION: $64 - $74 HOURLY
Role Overview
This organization requires a skilled professional to build and manage the comprehensive quality management system. The successful candidate will drive the quality gates for new program introductions, lead certification efforts, and manage company-wide quality data. This position is responsible for ensuring new robot programs transition into production seamlessly while addressing and resolving field quality issues.
Key Responsibilities
- Lead the ISO 9001 program end to end, including gap assessment, roadmap creation, documentation, training, internal audits, and the certification process.
- Establish and maintain core quality processes such as document control, corrective and preventive action, internal audit, change control, and supplier control.
- Manage quality gates for new product introduction from prototype through engineering, design, and production validation builds.
- Coordinate line validation across functional teams, including installation, operational, performance qualification, and run-at-rate builds.
- Oversee field quality analysis, returns, warranty costs, and customer escalations, driving resolutions back into design and production.
- Develop and maintain the company quality dashboard to track first pass yield, escape rates, and field failure rates.
- Manage cross-functional quality projects across Design, Manufacturing, Supply Chain, and Operations.
Required Qualifications
Education: Bachelor's degree in engineering, a related technical field, or equivalent practical experience.
Experience: Seven or more years of experience in quality, program management, or operations within hardware manufacturing, including three or more years leading cross-functional programs.
Technical Skills: Direct experience implementing or certifying a quality management system to ISO 9001, IATF 16949, AS9100, or ISO 13485. Strong proficiency in advanced product quality planning, failure mode and effects analysis, and database query or business intelligence tools.
Preferred Qualifications
- ISO 9001 Lead Auditor, Certified Manager of Quality and Organizational Excellence, Project Management Professional, or Six Sigma Black Belt certification.
- Experience setting up a quality system within a new manufacturing facility or start-up environment.
- Familiarity with manufacturing execution or quality management software systems.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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