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Technical Support Analyst - Onsite - In Person Interview

MSYS Inc.

Petersburg, Virginia • Today

Easy Apply

Contract

Depends on Experience

Technical Support Analyst (Onsite)

GSK Solutions Inc.

Petersburg, Virginia • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Systems Analyst, Oracle HCM (Onsite, Hybrid, Remote)

NorthBay Health

Remote or Fairfield, California • Today

Full-time

USD 61.76 - 75.05 per hour

Job Details

Skills

Technical Support Analyst
Asset Management
Powerpoint
SharePoint
toubleshooting

Summary

Title:Technical Support Analyst - Onsite - In Person Interview
Location:Petersburg,VA

Length:Long term

Restriction:w2 or c2c

Description:

***In Person Interview***Long term***Onsite***Preferred Local to VA Candidates Only; ****

Job Description:

Assessing, maintaining, supporting district''s technology: including hardware, software, systems, upcoming technology initiatives. Ensures reliable operations, provides technical assistance, supports planning, execution of technology-related projects.

Key Responsibilities

Technology Needs Assessment

Evaluate district needs for hardware, software, systems, and upcoming technology projects.
Track current and future initiatives, issues, concerns, and action items.

Technical Support & Troubleshooting

Provide technical assistance for applications, hardware, and system-related issues.
Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
Coach staff through troubleshooting computers, hardware, phones, mobile devices, asset inventory tools, and software issues.

Systems Maintenance & Documentation

Document, maintain, upgrade, or replace hardware and software systems.
Maintain accurate district asset inventory records.

Procurement & Security

Review and recommend procurement of information technology equipment.
Maintain required security controls over software and related systems.

User Support & Technology Guidance

Advise users on available technologies that support business needs.
Communicate user needs to the client IT Operations Center for additional guidance or solutions.

Issue Escalation

Escalate urgent issues and outages to the client IT Operations Center, Information Security Office, and VITA as appropriate.

Additional Experience (Preferred)

Experience supporting office relocations, including server moves and telephone setup.
Experience initiating or supporting Electronic Health Records (EHR) implementation.

Skills/Requirements

Knowledge of IT Service Management: Incident, Change, Service Reequest, and Asset Management Required 1 Years
General knowledge of MS 365 applications: including WORD, Powerpoint, Excel, Outlook, SharePoint, Teams Required 1 Years
Experience leading meetings, configuring audio equipment Required 1 Years
Experience toubleshooting hardware and software-hands on or from a service desk Required 1 Years
Experience creating professinal communications to users Required 1 Years
Demonstrated success in managing and prioritizing work Required 1 Years
Must have basic understanding of writing technical processes and instructions to simply processes for user. Required 1 Years
Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed Required 1 Years
Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting. Required 1 Years
Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues Required 1 Years
Experience working on PC Refresh projects with one or more Executive Branch agencies within the Commonwealth of Virginia Required 1 Years
Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh Required 1 Years
Must demonstrated success working as a team member and collaborating to achieve objectives. Required 1 Years
Demonstrated experience planning, executing, supporting full office relocations, including structured cabling, network wiring, equipment setup Highly desired 1 Years
Excellent project management skills and ability to manage multiple priorities Highly desired 1 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: msyca001
Position Id: SKZ - 807
Posted 2 hours ago

Fitment

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Shaji Gazni

Recruiter @ MSYS Inc.

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Job Title Technical Support Analyst (Onsite) Location Petersburg, VA Duration 3 Months Pay Rate $40/hr on W2 / 1099 all inclusive Interview Type In Person Only Note This is a 3 day per week role for a total of 24 hours per week for three months and then the position will be transitioned to a permanent Wage (part-time) position but still at 24 hours per week. Job Description Assessing, maintaining, supporting districts technology: including hardware, software, systems, upcoming techn

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Assessing, maintaining, supporting district s technology: including hardware, software, systems, upcoming technology initiatives. Ensures reliable operations, provides technical assistance, supports planning, execution of technologyrelated projects. Key Responsibilities Technology Needs Assessment o Evaluate district needs for hardware, software, systems, and upcoming technology projects. o Track current and future initiatives, issues, concerns, and action items. Technical Support & Troublesh

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Desktop Support Analyst

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Job ID: VA-807893 Part-Time (24hrs per week)/Hybrid/Local VA Govt Desktop Support Technician/Analyst (12+) with Incident/Change/Service Reequest/Asset Management, MS 365/SharePoint, hardware/software/systems/peripherals/mobile devices/asset inventory troubleshooting, EHR experience Location: Petersburg VA (VDH) Duration: 3 Months Skills: Knowledge of IT Service Management: Incident, Change, Service Reequest, and Asset Management Required 1 Years General knowledge of MS 365 applications: includi

Easy Apply

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Job Details

Skills

Technical Support Analyst
Asset Management
Powerpoint
SharePoint
toubleshooting

Summary

Title:Technical Support Analyst - Onsite - In Person Interview
Location:Petersburg,VA

Length:Long term

Restriction:w2 or c2c

Description:

***In Person Interview***Long term***Onsite***Preferred Local to VA Candidates Only; ****

Job Description:

Key Responsibilities

Technology Needs Assessment

Evaluate district needs for hardware, software, systems, and upcoming technology projects.
Track current and future initiatives, issues, concerns, and action items.

Technical Support & Troubleshooting

Provide technical assistance for applications, hardware, and system-related issues.
Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
Coach staff through troubleshooting computers, hardware, phones, mobile devices, asset inventory tools, and software issues.

Systems Maintenance & Documentation

Document, maintain, upgrade, or replace hardware and software systems.
Maintain accurate district asset inventory records.

Procurement & Security

Review and recommend procurement of information technology equipment.
Maintain required security controls over software and related systems.

User Support & Technology Guidance

Advise users on available technologies that support business needs.
Communicate user needs to the client IT Operations Center for additional guidance or solutions.

Issue Escalation

Escalate urgent issues and outages to the client IT Operations Center, Information Security Office, and VITA as appropriate.

Additional Experience (Preferred)

Experience supporting office relocations, including server moves and telephone setup.
Experience initiating or supporting Electronic Health Records (EHR) implementation.

Skills/Requirements

Knowledge of IT Service Management: Incident, Change, Service Reequest, and Asset Management Required 1 Years
General knowledge of MS 365 applications: including WORD, Powerpoint, Excel, Outlook, SharePoint, Teams Required 1 Years
Experience leading meetings, configuring audio equipment Required 1 Years
Experience toubleshooting hardware and software-hands on or from a service desk Required 1 Years
Experience creating professinal communications to users Required 1 Years
Demonstrated success in managing and prioritizing work Required 1 Years
Must have basic understanding of writing technical processes and instructions to simply processes for user. Required 1 Years
Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed Required 1 Years
Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting. Required 1 Years
Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues Required 1 Years
Experience working on PC Refresh projects with one or more Executive Branch agencies within the Commonwealth of Virginia Required 1 Years
Demonstrated knowledge Virginia Information Technologies Agencies policies and processes regarding PC Refresh Required 1 Years
Must demonstrated success working as a team member and collaborating to achieve objectives. Required 1 Years
Demonstrated experience planning, executing, supporting full office relocations, including structured cabling, network wiring, equipment setup Highly desired 1 Years
Excellent project management skills and ability to manage multiple priorities Highly desired 1 Years

Dice Id: msyca001
Position Id: SKZ - 807
Posted 2 hours ago

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Contact the job poster

Shaji Gazni

Recruiter @ MSYS Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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