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Tier 2 Help Desk Tecnhician

Motion Recruitment Partners, LLC

Phoenix, Arizona • Today

Easy Apply

Contract

$30 - $35

Desktop Support

Vaco by Highspring

Peoria, Arizona • 4d ago

Easy Apply

Contract

$29

Desktop Support

Vaco by Highspring

Peoria, Arizona • 4d ago

Easy Apply

Contract

$29

Help Desk Technician / Onsite in South Phoenix

Motion Recruitment Partners, LLC

Phoenix, Arizona • Today

Easy Apply

Full-time

$55000 - $70000

Support Technician - Help Desk / Desktop / Service Desk / IT Support / Deskside / Technical Support

VDart, Inc.

Phoenix, Arizona • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Desktop Support Technician, Enterprise Technical Services

Komatsu America

Mesa, Arizona • Today

Full-time

USD 62,000.00 per year

IT Support Technician (Contract)

Vaco by Highspring

Phoenix, Arizona • 4d ago

Easy Apply

Contract

$35

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

V.L.S. Systems, Inc

Remote or Hybrid in Richmond, Virginia • 15d ago

Easy Apply

Contract

Depends on Experience

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 21.85 - 25.30 per hour

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 18.21 - 21.09 per hour

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

SERVICE DESK MANAGER

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 82,980.00 per year

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

USD 38.46 - 48.08 per hour

Deskside Technician II

Stefanini

Mesa, Arizona • Today

Easy Apply

Full-time

Market

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 19d ago

Full-time

105000 - 110,000

Print Service - Support Engineer

Ekka IT Solutions Inc.

Remote or Hybrid in Richmond, Virginia • 15d ago

Easy Apply

Contract

30 - 35

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Motion Recruitment Partners, LLC

Job Details

Skills

FOCUS
Account Management
Tier 2
Help Desk
IT Management
Dynamics
Onboarding
Microsoft Azure
Microsoft Dynamics
Microsoft SCCM
Microsoft Windows Administration
Microsoft Windows
VMware Administration
SonicWall
Endpoint Protection
Sophos
Encryption
Asset Management
Autodesk
Adobe Acrobat
Microsoft
Active Directory
Microsoft Exchange
Microsoft Office
Remote Support
Management
Network
Virtual Private Network
Firewall
System Administration
VMware
Technical Support
Provisioning
Identity Management
Computer Hardware
Inventory

FOCUS
Account Management
Tier 2
Help Desk
IT Management
Dynamics
Onboarding
Microsoft Azure
Microsoft Dynamics
Microsoft SCCM
Microsoft Windows Administration
Microsoft Windows
VMware Administration
SonicWall
Endpoint Protection
Sophos
Encryption
Asset Management
Autodesk
Adobe Acrobat
Microsoft
Active Directory
Microsoft Exchange
Microsoft Office
Remote Support
Management
Network
Virtual Private Network
Firewall
System Administration
VMware
Technical Support
Provisioning
Identity Management
Computer Hardware
Inventory

Summary

An established fire protection and life safety organization with multiple offices across the United States is currently looking to hire a Tier 2 Help Desk Technician. This is an on-site contract-to-hire position in the Phoenix, Arizona area supporting a Windows and VMware-based infrastructure environment.

The role will focus on day-to-day systems administration, end-user support, account management, and infrastructure maintenance across a 350-user organization. The Tier 2 Help Desk Technician will work closely with a hands-on IT leadership team supporting Active Directory, Microsoft 365, Dynamics 365, SCCM, VPN connectivity, hardware deployments, and desktop support operations.

Responsibilities include onboarding and offboarding users, troubleshooting system and network issues, maintaining endpoint environments, and providing support for both local and remote employees.
Contract Duration: 6 months

Required Skills & Experience

Experience administering Active Directory, preferably including Azure Active Directory
Hands-on experience with Microsoft Office 365
Experience supporting Microsoft Dynamics 365
Experience working with Microsoft SCCM
Experience troubleshooting and supporting firewall environments
Windows administration experience
Experience supporting VPN connectivity issues
Desktop support and end-user troubleshooting experience
Experience imaging and configuring Windows devices
Knowledge of Exchange and hybrid Microsoft 365 environments

Desired Skills & Experience

VMware administration experience
Experience with SonicWall VPN solutions
Experience supporting CrowdStrike endpoint security
Knowledge of Sophos BitLocker Encryption
Experience with ticketing and asset management systems
Experience supporting Autodesk products, Adobe Acrobat, or Bluebeam

What You Will Be Doing

Tech Breakdown

40% Microsoft Infrastructure (Active Directory, Exchange, Office 365)
25% Desktop Support & Endpoint Management
20% Network, VPN & Firewall Support
15% Systems Administration & VMware Operations

Daily Responsibilities

50% User Support and Ticket Resolution
20% New Hire Provisioning and Equipment Configuration
15% User Offboarding and Access Management
15% Hardware, Inventory and Systems Maintenance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 887744
Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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For an IT Support Specialist opportunities rarely get bigger than this! We are looking to hire someone to join a rapidly growing technology organization supporting AI infrastructure and cloud computing operations. The role is focused on delivering exceptional end-user support, resolving Tier 1 and Tier 2 technical issues, managing IT assets, and ensuring employees are able to remain productive in a fast-paced, engineering-driven environment. This is an opportunity to become a key member of an IT

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Motion Recruitment Partners, LLC

Job Details

Skills

FOCUS
Account Management
Tier 2
Help Desk
IT Management
Dynamics
Onboarding
Microsoft Azure
Microsoft Dynamics
Microsoft SCCM
Microsoft Windows Administration
Microsoft Windows
VMware Administration
SonicWall
Endpoint Protection
Sophos
Encryption
Asset Management
Autodesk
Adobe Acrobat
Microsoft
Active Directory
Microsoft Exchange
Microsoft Office
Remote Support
Management
Network
Virtual Private Network
Firewall
System Administration
VMware
Technical Support
Provisioning
Identity Management
Computer Hardware
Inventory

FOCUS
Account Management
Tier 2
Help Desk
IT Management
Dynamics
Onboarding
Microsoft Azure
Microsoft Dynamics
Microsoft SCCM
Microsoft Windows Administration
Microsoft Windows
VMware Administration
SonicWall
Endpoint Protection
Sophos
Encryption
Asset Management
Autodesk
Adobe Acrobat
Microsoft
Active Directory
Microsoft Exchange
Microsoft Office
Remote Support
Management
Network
Virtual Private Network
Firewall
System Administration
VMware
Technical Support
Provisioning
Identity Management
Computer Hardware
Inventory

Summary

Experience administering Active Directory, preferably including Azure Active Directory
Hands-on experience with Microsoft Office 365
Experience supporting Microsoft Dynamics 365
Experience working with Microsoft SCCM
Experience troubleshooting and supporting firewall environments
Windows administration experience
Experience supporting VPN connectivity issues
Desktop support and end-user troubleshooting experience
Experience imaging and configuring Windows devices
Knowledge of Exchange and hybrid Microsoft 365 environments

Desired Skills & Experience

VMware administration experience
Experience with SonicWall VPN solutions
Experience supporting CrowdStrike endpoint security
Knowledge of Sophos BitLocker Encryption
Experience with ticketing and asset management systems
Experience supporting Autodesk products, Adobe Acrobat, or Bluebeam

What You Will Be Doing

Tech Breakdown

40% Microsoft Infrastructure (Active Directory, Exchange, Office 365)
25% Desktop Support & Endpoint Management
20% Network, VPN & Firewall Support
15% Systems Administration & VMware Operations

Daily Responsibilities

50% User Support and Ticket Resolution
20% New Hire Provisioning and Equipment Configuration
15% User Offboarding and Access Management
15% Hardware, Inventory and Systems Maintenance

Dice Id: 10105282
Position Id: 887744
Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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