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Help Desk Technician / Onsite in South Phoenix

Phoenix, AZ, US • Posted 1 day ago • Updated 3 hours ago

Full Time

On-site

$55000 - $70000/yr

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

Brand Management
Tier 1
Microsoft Technologies
Onboarding
Help Desk
Remote Support
Account Management
Laptop
Communication
Customer Service
Management
CompTIA
Network+
Security+
Computer Networking
Printers
System Administration
Microsoft Windows
Microsoft Office
Active Directory
User Administration
Computer Hardware
Technical Support
Collaboration
Insurance
SAP BASIS

Summary

A growing provider of print, brand management, secure mailing, and enterprise communications services is currently looking to hire a Help Desk Support Technician to join its team in Phoenix, AZ. This is a full-time onsite role supporting a multi-location organization that is expanding its internal technology capabilities and investing in IT modernization initiatives.

The position will provide Tier 1 support across Microsoft technologies, business-critical applications, and specialized production equipment. This individual will assist employees across multiple sites, manage user onboarding and offboarding activities, maintain end-user hardware, and support workstation deployments and technology rollout projects as the organization continues enhancing its infrastructure and support operations.

Required Skills & Experience

1+ years of Help Desk, Desktop Support, or IT Support experience
Experience supporting Microsoft 365 environments
Active Directory user administration and account management
Windows 10 and Windows 11 troubleshooting experience
Experience supporting desktop and laptop hardware
Knowledge of monitors, docking stations, webcams, printers, and related peripherals
Strong communication and customer service skills
Ability to prioritize and manage multiple support requests

Desired Skills & Experience

CompTIA A+, Network+, or Security+ certification
Experience with NinjaOne or a similar ticketing platform
Basic networking knowledge
Experience supporting printers or production-focused environments
Interest in progressing toward Infrastructure or Systems Administration responsibilities

What You Will Be Doing

Tech Breakdown

70% Windows Desktop Support & Microsoft 365
20% Active Directory & User Administration
10% Hardware Deployment & IT Projects
Daily Responsibilities
90% End-User Technical Support
10% Project Work & Team Collaboration

The Offer

Bonus eligible
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 887829
Posted 1 day ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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