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AWS Contact Center Architect

Vbeyond Corporation

Rhode Island • Today

Easy Apply

Full-time

AWS Cloud Platform Architect

System One

Remote • 6d ago

Easy Apply

Contract

Depends on Experience

AWS Architect

Ztek Consulting

Remote • Yesterday

Easy Apply

Full-time

$100,000 - $140,000

AWS Cloud Architect

GDH

Remote • Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

AWS Architect in Irving, TX / Hybrid

Amtex System Inc.

Remote • 30+d ago

Easy Apply

Contract, Third Party

Depends on Experience

AWS Solution Architect

NorthBridge Sentinel

Remote • 10d ago

Easy Apply

Full-time

140,000 - 170,000

AWS Solutions Architect – Well-Architected & Reliability

ALTCloud.ai

Remote • 5d ago

Easy Apply

Full-time

150,000 - 170,000

AWS Solution Architect

SDH Systems

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

AWS Architect

Teqdata

Remote • 8d ago

Easy Apply

Contract

60 - 70

AWS Architect

Stanley David and Associates

Remote • Today

Easy Apply

Full-time

$120000 - $140000

AWS Architect

Stanley David and Associates

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

AWS Application Architect

HMG America

Remote or Arkansas • Today

Easy Apply

Full-time, Contract, Third Party

$DOE

Lead AWS Cloud Transformation & Migration Architect

Chabez Tech LLC

Remote • 8d ago

Easy Apply

Contract

Depends on Experience

Certified AWS ARCHITECT - with Cost optimization

ALIS Software

Remote • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

AWS Cloud Migration Architect

ALTCloud.ai

Remote • 5d ago

Easy Apply

Full-time

160,000 - 180,000

AWS CDK Architect--Remote - USA

RELQ TECHNOLOGIES LLC

Remote or New York, New York • Today

Full-time

AWS CDK Architect - USA (Remote)

RELQ TECHNOLOGIES LLC

Remote or Jersey City, New Jersey • Today

Full-time

AWS CDK Architect--Remote

RELQ TECHNOLOGIES LLC

Remote or New York, New York • Today

Full-time

AWS WorkSpaces Migration Architect

Info Way Solutions

Remote or Des Moines, Iowa • Today

Easy Apply

Contract, Third Party

60 - 65

Senior AWS Cloud Architect

RELQ TECHNOLOGIES LLC

Remote or South Dakota • Today

Full-time

AWS Enterprise Solution Architect

GDH

Remote • 10d ago

Easy Apply

Third Party, Contract

Depends on Experience

AWS Workspaces Migration Architect

SDH Systems

Remote • 4d ago

Easy Apply

Third Party, Contract

$50 - $60

AWS Cloud Architect – IAM & SSL

ALTCloud.ai

Remote • Yesterday

Easy Apply

Full-time

160,000 - 180,000

AWS Solutions Architect - Certified

Alkaeus

Remote • 7d ago

Easy Apply

Full-time, Third Party

$60 - $70

AWS Cloud Migration Architect

Quantiphi Inc.

Remote or Massachusetts • Today

Full-time

AWS Workspaces Migration Architect

SDH Systems

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

AWS Cloud Security Architect

Pyramid Consulting, Inc.

Remote • 4d ago

Easy Apply

Full-time

$160,000 - $180,000

AWS AI Architect

Spadtek Solutions LLC

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

AWS Workspaces Migration Architect

Info Way Solutions

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Cloud Solutions Architect – Databricks & AWS (Banking/Capital Markets)

InfiCare

Remote • 4d ago

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

microservices
ARCHITECTURE
RESTful APIs
Servicenow
GOVERNANCE
SALESFORCE.COM
ENTERPRISE ARCHITECTURE
Identity and Access Management
CUSTOMER SERVICE
systems integration
HUMAN RESOURCES
routing
Cloudwatch
AMAZON WEB SERVICES
BUSINESS PLANNING
CUSTOMER RELATIONSHIP MANAGEMENT
event driven architecture
Cloud migration
software engineering
API Gateway
Cloud Engineering
Chatbots
Amazon Dynamodb
Amazon Connect
user authentication
Safety Principles
Enterprise Software Applications
Technical Management
Banking Services
Knowledge of Finance
Amazon S3
Customer Data Management
Multichannel Marketing
Delivery of Projects
Call Centers
Computer Telephony Integration

microservices
ARCHITECTURE
RESTful APIs
Servicenow
GOVERNANCE
SALESFORCE.COM
ENTERPRISE ARCHITECTURE
Identity and Access Management
CUSTOMER SERVICE
systems integration
HUMAN RESOURCES
routing
Cloudwatch
AMAZON WEB SERVICES
BUSINESS PLANNING
CUSTOMER RELATIONSHIP MANAGEMENT
event driven architecture
Cloud migration
software engineering
API Gateway
Cloud Engineering
Chatbots
Amazon Dynamodb
Amazon Connect
user authentication
Safety Principles
Enterprise Software Applications
Technical Management
Banking Services
Knowledge of Finance
Amazon S3
Customer Data Management
Multichannel Marketing
Delivery of Projects
Call Centers
Computer Telephony Integration

Summary

Role - AWS Contact Center Architect
Location- Providence, RI

Key Responsibilities

Design scalable Amazon Connect solutions for voice, chat, IVR, and omnichannel engagement.
Lead contact center cloud migration and modernization programs.
Develop integrations with CRM, WFM, customer data, and enterprise platforms.
Design virtual assistants, voice bots, self-service, and conversational AI solutions.
Ensure security, compliance, resiliency, and architecture standards.
Provide technical leadership and work closely with business, engineering, product, and vendor teams.

Required Skills

Strong hands-on Amazon Connect architecture/design experience.
AWS: Lambda, API Gateway, DynamoDB, S3, CloudWatch, EventBridge, IAM.
IVR, intelligent routing, CTI, and omnichannel contact center expertise.
REST APIs, microservices, and event-driven/cloud-native architecture.
Amazon Connect integrations with Salesforce, ServiceNow, or similar CRM.
Strong knowledge of enterprise security, authentication, and compliance.

Preferred

Amazon Lex, AWS Bedrock, Conversational AI, Voice Bots
Contact Center Analytics
Banking/Financial Services experience
AWS Solutions Architect / Amazon Connect certification
Large-scale cloud migration and customer service transformation experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10209652
Position Id: 2026-228921
Posted 4 days ago

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Boston, Massachusetts

•

Today

Job Title :Senior Amazon Connect Solution Architect / Contact Center Cloud Architect Location :Boston, MA JD : Role Descriptions: Role Summary We are seeking an experienced Amazon Connect Solution Architect to lead the design| architecture| and implementation of cloud-based contact center solutions using Amazon Connect and AWS services. The ideal candidate will define solution architecture| integration strategies| migration roadmaps| and best practices for delivering scalable| secure| and custom

Third Party, Contract

Depends on Experience

Job Opportunity - AWS Contact Center Foundation Engineer (Amazon Connect + Amazon Bedrock)

San Antonio, Texas

•

Today

Job Title/Role Name AWS Contact Center Foundation Engineer (Amazon Connect + Amazon Bedrock) Work Location (City, State) Plano/San Antonio, Dallas Experience level (Years) 8+ Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesfor

Easy Apply

Third Party

Enterprise Architect/ Amazon Connect Solution Architect/103639-1

Hybrid in Providence, Rhode Island

•

Today

Enterprise Architect/ Amazon Connect Solution Architect/103639-1 Providence, Rhode Island Duration: Long term Required: Chatbots / Conversational experience 7+ Years Amazon Connect experience 7+ Years Job Description: Role Descriptions: Role Summary We are seeking an experienced Amazon Connect Solution Architect to lead the design| architecture| and implementation of cloud-based contact center solutions using Amazon Connect and AWS services. The ideal candidate will define solution architectur

Easy Apply

Third Party, Contract

Depends on Experience

AWS Contact Center Engineer

Eden Prairie, Minnesota

•

Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance heal

Full-time

USD 72,800.00 - 130,000.00 per year