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Business Analyst
Direct Hire Full-Time Role
Pay Rate: $30 - $40 per hour
Location: Randleman, NC - Hybrid Role
Job Summary:
The Business Analyst is responsible for working on projects, assignments, and problems of medium to large scope with some instruction from project or department leadership. Areas of focus include information management, relationship management, development lifecycle, technical operations, and project management activities.
Duties and Responsibilities:
- Understand business processes within the distribution center and how systems enable the business processes.
- When issues and/or outages occur, perform troubleshooting, provide support, and send communications to help resolve issues.
- Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions.
- Gather and document project status updates from responsible parties and present to project leadership or management.
- Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
- Create and analyze process flow documents of diverse scope by networking with users.
- Document functional and other requirements based on customer or business partner feedback on moderately complex projects.
- Manage meetings, issue resolution, escalation, etc. for the project team during the design and build phases of moderately complex projects.
- Develop an understanding of the strengths/limitations of various tools and technologies available.
- Allocate documentation activities to members of the team and self of all test-related deliverables, including test approach, test scenarios, test cases/conditions, test scripts, and test results.
- Drive test execution throughout all phases of testing (i.e., unit, end-to-end, integration, performance, operational readiness, and user acceptance) for small to moderately complex projects.
- Suggest alternate methods of data gathering and/or data presentation.
- Collaborate with key stakeholders to define the release and deployment plans.
- Lead post-deployment validation as instructed by project leadership or management.
Requirements and Qualifications:
- Bachelor's Degree with a concentration in Business, Economics, Finance, or Computer Science, or an equivalent diploma
- 3-5 years' experience in the IT field or equivalent work experience
- Ability to understand and apply instructions or suggest alternate proven methods to move projects forward
- Ability to follow established practices, policies, and procedures
- Ability to build stable working relationships
- Strong communication skills
- Very strong understanding of productivity suite software (i.e., Microsoft Office)
- Strong analytical skills
- Able to create simple to complex analytical solutions
- Ability to take an abstract analytical problem and break it down into actionable tasks
Preferred Qualifications:
- Suitable level of working business knowledge
- Warehouse Management application knowledge is preferable
- SQL skills are a plus
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