Immediate need for a talented Application Support Associate - Level 1. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:: 26-33538
Pay Range: $35 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Set up, operate, and support AV equipment for meetings, training sessions, and events.
- Maintain and troubleshoot AV systems including displays, projectors, sound systems, and video conferencing endpoints.
- Answer technical support issues and work on tickets.
- Assist with the distribution of hardware across the country.
- Provide proactive customer service and support changes or enhancements to documentation standards.
Key Requirements and Technology Experience:
- Willingness to learn.
- Team player with the ability to collaborate.
- 1-3 years IT experience.
- 5 years in customer service.
- Strong knowledge of Intune, Active Directory, Windows 11, Office 365, and Azure.
- Excellent customer service skills and ability to communicate effectively with clients.
- High School Diploma with technical experience.
- Any applicable IT certification preferred.
Our client is a leading Real Estate Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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