KE Staffing
KE Staffing

Support Specialist/Analyst - (Junior level 1-3 years)

Hybrid in Downers Grove, IL, US • Posted 30+ days ago • Updated 24 days ago
Contract W2
6 Months
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Application Support
  • E-commerce
  • Web Application
  • SQL
  • API/Integration
  • Testing

Summary

This is a contract to hire role and this is a contract-to-hire role, and we are looking for junior-level candidates with 1 3 years of experience. The position requires working onsite 3 days per week.

  • 1 3 years of experience in application support, systems analysis, e-commerce, QA/testing, technical support, or a related area
  • Bachelor's degree in Information Systems, Computer Science, or a related field preferred
  • Strong troubleshooting and problem-solving skills
  • Ability to communicate effectively with both technical and non-technical users
  • Organized and comfortable managing multiple requests or issues at once
  • Ability to work independently while collaborating with developers and business teams

Helpful Technical Experience

Experience with some of the following is helpful, but you do not need to have everything:

  • E-commerce or customer-facing web applications
  • SQL and basic data queries
  • APIs and system integrations
  • HTML or JavaScript
  • Software testing and QA processes
  • Ticketing or issue-tracking systems
  • Reporting and dashboard tools
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91069917
  • Position Id: JKSK928
  • Posted 30+ days ago
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