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Business Analyst
P&C
Customer 360

Summary

Role Overview

We are seeking an experienced Business Analyst to support Assurant''s Customer 360 platform, being developed on the Databricks platform. The ideal candidate will have strong expertise in Property & Casualty (P&C) Insurance, data analytics, SQL, and customer data transformation initiatives. This role will partner with business stakeholders, data engineering teams, insurance carriers, and product owners to deliver a unified customer view and drive data-driven business outcomes.

Key Responsibilities

Gather, analyze, and document business requirements, user stories, and process flows for Customer 360 initiatives.
Work closely with Data Engineering and Technology teams on Databricks-based data solutions and customer data integration requirements.
Analyze change requests and assess business, data, and system impacts.
Perform complex SQL-based data analysis, validation, reconciliation, and troubleshooting.
Conduct root cause analysis and resolve data quality, mapping, and process-related issues.
Collaborate with business stakeholders, insurance carriers, lenders, and servicing teams to support customer and policy data initiatives.
Support Agile delivery, including backlog refinement, sprint planning, UAT, and release validation.
Create and maintain business documentation, process flows, release notes, and functional specifications.

Required Qualifications

8+ years of Business Analyst experience.
Strong expertise in SQL, data analysis, and data validation.
Experience working on Customer 360, Customer Data Platform (CDP), Master Data Management (MDM), or enterprise data initiatives.
Deep understanding of Property & Casualty (P&C) Insurance.
Experience with Lender-Placed Insurance, Insurance Tracking, Mortgage Servicing, or Policy Administration Systems.
Strong understanding of data mapping, data lineage, and system integrations.
Experience working in Agile/Scrum environments.
Excellent analytical, communication, and stakeholder management skills.
Bachelor''s degree or higher.

Preferred Skills

Exposure to Databricks, Data Lakehouse architecture, data warehousing, and cloud-based analytics platforms.
Knowledge of APIs, ETL processes, and customer data integration frameworks.
Understanding of US insurance regulations and compliance requirements.
Experience with Jira, Confluence, Azure DevOps, or similar tools.

Key Skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91173198
Position Id: 9037856
Posted 5 hours ago

Company Info

About TECHNEPTUNE CONSULTING INC

TechNeptune Consulting is a reputed company with 60 years of expertise in cumulative services in staffing, recruiting, and sales. With dedicated team management and visionary leadership, we have served local and international companies, including regulatory bodies, professional associations, and small & medium-sized enterprises. Our expertise in staffing services positions TechNeptune as a valuable partner for businesses looking to streamline their workforce, sales processes, and recruiting services globally efficiently.

Business Analyst – Customer 360

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Today

Business Analyst Customer 360 (P&C Insurance) Location: Remote Experience: 10+ Years Role Overview We are seeking an experienced Business Analyst to support Assurant''s Customer 360 platform, being developed on the Databricks platform. The ideal candidate will have strong expertise in Property & Casualty (P&C) Insurance, data analytics, SQL, and customer data transformation initiatives. This role will partner with business stakeholders, data engineering teams, insurance carriers, and product o

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Business Analyst – Customer 360 (P&C Insurance)

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Dice Job Match Score™

Pratap Kumar Jha

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Business Analyst – Customer 360 (P&C Insurance)

TECHNEPTUNE CONSULTING INC

Job Details

Skills

Summary

Company Info

About TECHNEPTUNE CONSULTING INC

Dice Job Match Score™

Pratap Kumar Jha

Similar Jobs