Guidewire Business Analyst

Job Title: Guidewire Business Analyst – ClaimCenter / BillingCenter
Location: Remote
Project Duration: 6 Month
Interview Process: 2 round videos
Visa: & GC

Job details:

Guidewire Claim Center Business Analyst

Overview

We are seeking a highly motivated Guidewire ClaimCenter Business Analyst to support strategic initiatives within a Property & Casualty (P&C) insurance environment. The ideal candidate will act as the primary liaison between business stakeholders, claims operations teams, and technical delivery teams, translating business requirements into scalable Guidewire ClaimCenter solutions.

This individual will drive requirements gathering, process analysis, system enhancements, and end-to-end project delivery while helping optimize claims workflows, improve operational efficiency, and support digital transformation efforts.

Key Responsibilities

• Partner with Claims business stakeholders to gather, analyze, and document business and functional requirements.
• Facilitate workshops, interviews, and discovery sessions with claims adjusters, supervisors, and operational teams.
• Translate business requirements into detailed user stories, functional specifications, process flows, and acceptance criteria.
• Analyze and improve claims lifecycle processes, including:
• First Notice of Loss (FNOL)
• Claim Assignment
• Investigation
• Reserve Management
• Payments and Settlements
• Recovery and Subrogation
• Litigation Management
• Claim Closure
• Collaborate with Guidewire architects, developers, QA teams, and product owners.
• Support ClaimCenter configuration enhancements and integration initiatives.
• Conduct gap analysis between current and future-state business processes.
• Lead User Acceptance Testing (UAT), defect triage, and validation activities.
• Assist with data conversion, reporting, and claims data analysis efforts.
• Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Create training materials and facilitate end-user training sessions when required.
• Ensure compliance with regulatory and corporate governance requirements.

Required Qualifications

• 5+ years of Business Analyst experience.
• 3+ years of Guidewire ClaimCenter experience.
• Strong knowledge of Property & Casualty insurance claims operations.
• Experience gathering requirements and creating:
• User Stories
• Business Requirements Documents (BRDs)
• Functional Requirements Documents (FRDs)
• Process Maps
• Use Cases
• Experience supporting Agile and Scrum delivery methodologies.
• Strong stakeholder management and communication skills.
• Experience with Jira, Confluence, Visio, and Microsoft Office Suite.

Preferred Qualifications

• Guidewire ClaimCenter Certification.
• Experience with ClaimCenter implementations, upgrades, or cloud migrations.
• Knowledge of Guidewire DataHub and InfoCenter.
• Familiarity with integrations involving PolicyCenter, BillingCenter, and third-party claim vendors.
• Experience supporting Commercial Lines or Personal Lines insurance products.

Desired Skills

• Claims Domain Expertise
• Business Process Modeling
• Requirements Elicitation
• UAT Leadership
• Agile/Scrum
• Jira & Confluence
• SQL/Data Analysis
• Stakeholder Management