Apptad-Guidewire Business Systems Analyst (ClaimCenter)

Role – Guidewire Business Systems Analyst (ClaimCenter)

Location – Onsite – Raleigh, NC

Duration: Long Term

About the Role

Saama is seeking an experienced Onshore Guidewire Business Systems Analyst (BSA) to join our team in Raleigh, North Carolina. In this role, you will act as a critical bridge between the business and technology. You will partner directly with the Product Owner to understand and document business needs, and work closely with the development team to drive the successful implementation of Guidewire ClaimCenter solutions across complex Property & Casualty (P&C) commercial lines.

Key Responsibilities

• Collaborate directly with the Product Owner (PO) to understand, elicit, and comprehensively document business requirements for Guidewire ClaimCenter.
• Work side-by-side with the development team throughout the implementation phase to ensure technical solutions accurately reflect documented business requirements.
• Translate complex business needs into clear, actionable functional specifications, user stories, and acceptance criteria within an Agile framework.
• Partner with business stakeholders across various P&C Lines of Business (LOBs), including Workers Compensation, Ocean/Marine Insurance, and Commercial Auto, to map out current and future state workflows.
• Lead requirement gathering sessions, participate in sprint planning, and assist the PO with backlog grooming.
• Support the QA team by reviewing test plans and test cases to ensure full coverage of business requirements.
• Facilitate User Acceptance Testing (UAT), triage defects, and assist business users during the rollout and post-production phases.

Required Qualifications & Experience

• Guidewire Experience: 5 years of dedicated, hands-on experience working as a BSA within the Guidewire ecosystem.
• Certifications: Active Guidewire Certification is mandatory, with a specific and required focus on Guidewire ClaimCenter.
• Domain Expertise: Extensive experience in Property & Casualty (P&C) insurance. Must have proven experience working with complex commercial LOBs, specifically:
  • Workers Compensation
  • Ocean / Marine Insurance
  • Commercial Auto
• Core Skills: Strong proficiency in requirement elicitation, process mapping, and Agile/Scrum methodologies, with a proven track record of effectively bridging the gap between Product Owners and developers.
• Communication: Excellent verbal and written communication skills, with the ability to manage expectations and articulate functional concepts to technical teams.

Education

• Bachelors or Masters in Information Technology, Computer Science or relevant field.