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Job Details

Skills

AS/400 Control Language
IBM DB2
IBM RPG
IBM iSeries
Managed Services
SQLRPGLE

Summary

We are seeking an IBM AS/400 iSeries Engineer to support a Managed Services engagement, with responsibility for both production support and enhancement work. The role will focus on maintaining the stability, performance, and availability of core business applications running on IBM i (AS/400 / iSeries), while also delivering incremental improvements, fixes, and small-to-medium enhancements. The ideal candidate is hands-on, responsive in a support environment, and comfortable working across incident resolution, problem management, change implementation, and application enhancement.

Key Responsibilities

Provide day-to-day production support for IBM i / AS400 / iSeries applications and interfaces
Investigate, troubleshoot, and resolve incidents, service requests, and problem tickets within SLA targets
Perform root cause analysis for recurring issues and implement preventive fixes
Develop, modify, test, and deploy enhancements and production fixes
Support batch jobs, job schedules, CL programs, RPG programs, DB2 for i objects, and related interfaces
Monitor system and application performance, identify bottlenecks, and recommend improvements
Collaborate with business users, functional teams, infrastructure teams, and vendors to resolve issues
Support change management, release activities, and production deployments
Create and maintain technical documentation, SOPs, and support knowledge articles
Participate in on-call or after-hours support as needed, depending on service windows

Required Skills and Experience

Strong experience supporting IBM AS/400, IBM i, or iSeries environments
Proficiency in RPG/RPGLE, CL, DB2 for i, and related IBM i tools
Experience with production support in a managed services or operations environment
Hands-on experience with batch job monitoring, debugging, and issue resolution
Understanding of incident, problem, change, and release management processes
Ability to read and analyze existing code, logs, job queues, and spool files
Strong troubleshooting, communication, and stakeholder management skills
Ability to work independently and prioritize multiple support requests

Preferred Qualifications

Experience with SQLRPGLE, API integrations, data migration, or interface support
Familiarity with service management tools such as ServiceNow, Jira, or equivalent
Exposure to performance tuning, security controls, and system administration concepts on IBM i
Experience working in regulated or enterprise-scale environments

Soft Skills

Customer-focused and responsive
Analytical and detail-oriented
Able to manage competing priorities under pressure
Strong team collaboration and documentation discipline
Continuous improvement mindset

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10226398
Position Id: 9037302
Posted 2 hours ago

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Jala Sayanan

Recruiter @ Multivision Inc-IL

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IBM AS/400 iSeries Engineer – Managed Services

Skills

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Jala Sayanan

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