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Microsoft 365 & Cloud Managed Services Engineer - REMOTE

Global Solutions Group

Remote • 9d ago

Easy Apply

Contract

65 - 70

Managed Services Engineer

SHI International Corporation

Remote • Today

Full-time

USD 70,000.00 - 110,000.00 per year

Managed Services Engineer

Dassault Systems Americas Corp.

Royal Oak, Michigan • Today

Full-time

USD 114,000.00 - 135,000.00 per year

Managed Services Engineer II, Data Services

Segra

Kansas City, Missouri • Today

Full-time

USD 64,050.00 - 80,115.00 per year

Managed Services - Data Engineer - Senior Associate

PricewaterhouseCoopers LLP

Miami, Florida • Today

Full-time

USD 77,000.00 per year

Senior Backend Engineer, Managed Services

Lightning AI

New York, New York • Today

Full-time

USD 180,000.00 - 250,000.00 per year

Managed Services / Business Apps Operations Lead (DWH)

SolutionIT, Inc.

Remote • Today

Easy Apply

Contract, Third Party

VP / Head of Cloud & Infrastructure Services Enterprise Presales & Managed Services

Balin Technologies LLC

Remote • Yesterday

Easy Apply

Third Party, Contract

Depends on Experience

Systems Engineer, zManaged Services

Pellera

No location provided • Today

Full-time

Senior Engineering Manager - Platform Automation, ADP Managed Services

Apple, Inc.

Cupertino, California • Today

Full-time

Service Providers Sales Systems Engineer

Nutanix

Omaha, Nebraska • Today

Full-time

USD 207,000.00 - 311,000.00 per year

Sr Manager, Technology Enablement (Consulting & Managed Services)

Baker Tilly

Chicago, Illinois • 15d ago

Full-time

USD 144,700.00 - 226,700.00 per year

Sr Manager, Technology Enablement (Consulting & Managed Services)

Baker Tilly

Chicago, Illinois • Today

Full-time

USD 144,700.00 - 226,700.00 per year

Manager, MSIAM SOC Engineering

PaloAlto Networks

Remote or California • Today

Full-time

USD 175,400.00 - 283,800.00 per year

Field Service Engineer

Corporate Technologies, LLC.

Cedar Falls, Iowa • Today

Full-time

USD 30.00 - 35.00 per hour

End -To- End Telco Engineer

AST SpaceMobile

Lanham, Maryland • Today

Full-time

Sr. AWS Developer, Managed Services

NeuraFlash, Part of Accenture

Remote • Today

Full-time

USD 94,400.00 per year

Sr. Consultant, Microsoft Purview - Data Security & Governance

iVision, Inc.

Atlanta, Georgia • Today

Full-time

Senior Manager, AI Solutions & Platform Enablement - Managed Services

Baker Tilly

Frisco, Texas • Today

Full-time

USD 138,100.00 - 216,400.00 per year

Senior Manager, AI Solutions & Platform Enablement - Managed Services

Baker Tilly

Frisco City, Alabama • Yesterday

Full-time

USD 138,100.00 - 216,400.00 per year

Managing Director, HR & Payroll Managed Services

Baker Tilly

Frisco City, Alabama • 3d ago

Full-time

USD 182,150.00 - 345,330.00 per year

TeamLogic IT MSP Service Desk Manager

TeamLogic IT of Menlo Park

Phoenix, Arizona • Today

Full-time

USD 85,000.00 - 115,000.00 per year

Infosec Solutions Architect (Managed Security Services)

Solugenix Corporation

Irvine, California • Today

Easy Apply

Contract

$$110 - $130/hr

Systems Engineer

Desert Financial Credit Union

Phoenix, Arizona • Today

Full-time

Systems Engineer

SwitchThink Solutions

Phoenix, Arizona • Today

Full-time

Technology Success Engineer

Jobot

Philadelphia, Pennsylvania • Today

Full-time

USD 80,000.00 - 95,000.00 per year

Senior Service Delivery Manager / Service Delivery Director (AI-Native Managed Services (Build & Run)

EPAM Systems

Houston, Texas • Today

Full-time

Practice Manager SAP Cloud Managed Services

Johnson Technology Systems Inc (JTSI)

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Engineering Manager

DTN

Dallas, Texas • Today

Full-time

USD 110,000.00 - 145,000.00 per year

Manager, IT Service Management

Novolex

Lake Forest, Illinois • Today

Full-time

USD 126,000.00 - 210,000.00 per year

Job Details

Skills

Microsoft 365
SharePoint
M365
Architecture & Migration
Azure cloud services

Summary

seeking a skilled Microsoft 365 & Cloud Managed Services Engineer to provide advanced technical support, proactive monitoring, troubleshooting, and escalated incident management across Microsoft 365, Azure, endpoint management, security, and backup solutions. The role requires ensuring service availability, meeting SLAs, and providing 24/7 monitoring and support.

Key Responsibilities

Provide advanced support and troubleshooting for Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Entra ID, Intune, and Microsoft Defender.
Monitor and report on 95 SharePoint sites and 266 Intune-managed devices, identifying service issues, compliance risks, and operational concerns.
Manage and troubleshoot Azure cloud compute, Azure Blob Storage, Veeam Backup, and System Center Data Protection Manager (SCDPM).
Own escalated incidents from investigation through resolution, including root cause analysis and corrective actions.
Provide 24/7 monitoring and support, meeting defined SLAs, including resolution of critical incidents within four hours.
Coordinate with Microsoft and third-party vendors when required, maintaining incident documentation and stakeholder communications.
Maintain monitoring, ticketing, security-reporting, and remote-administration tools, and provide regular service performance and security reports.
Provide on-call assistance for complex application deployment, certificate/token, mobile device, and Power Platform issues when requested.
Identify opportunities to improve service reliability, security, compliance, and operational efficiency.

Required Skills and Experience

Hands-on experience with Microsoft 365 administration and troubleshooting.
Strong knowledge of Entra ID, Intune, Microsoft Defender, Azure cloud services, and Windows management.
Experience with Veeam Backup, Azure Blob Storage, and System Center Data Protection Manager.
Knowledge of incident management, SLA compliance, security monitoring, backup and recovery, and root cause analysis.
Strong troubleshooting, documentation, communication, and stakeholder management skills.
Ability to provide after-hours and on-call support in a 24/7 managed-services environment.

Preferred Qualifications

Relevant Microsoft 365, Azure, security, or endpoint management certifications.
Experience in managed IT services and SLA-driven technical support.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10476791
Position Id: 9121702
Posted 9 days ago

Fitment

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Contact the job poster

Ravi Mishra

Federal Recruiting Manager @ Global Solutions Group

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Job Details

Skills

Microsoft 365
SharePoint
M365
Architecture & Migration
Azure cloud services

Summary

Key Responsibilities

Provide advanced support and troubleshooting for Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Entra ID, Intune, and Microsoft Defender.
Monitor and report on 95 SharePoint sites and 266 Intune-managed devices, identifying service issues, compliance risks, and operational concerns.
Manage and troubleshoot Azure cloud compute, Azure Blob Storage, Veeam Backup, and System Center Data Protection Manager (SCDPM).
Own escalated incidents from investigation through resolution, including root cause analysis and corrective actions.
Provide 24/7 monitoring and support, meeting defined SLAs, including resolution of critical incidents within four hours.
Coordinate with Microsoft and third-party vendors when required, maintaining incident documentation and stakeholder communications.
Maintain monitoring, ticketing, security-reporting, and remote-administration tools, and provide regular service performance and security reports.
Provide on-call assistance for complex application deployment, certificate/token, mobile device, and Power Platform issues when requested.
Identify opportunities to improve service reliability, security, compliance, and operational efficiency.

Required Skills and Experience

Hands-on experience with Microsoft 365 administration and troubleshooting.
Strong knowledge of Entra ID, Intune, Microsoft Defender, Azure cloud services, and Windows management.
Experience with Veeam Backup, Azure Blob Storage, and System Center Data Protection Manager.
Knowledge of incident management, SLA compliance, security monitoring, backup and recovery, and root cause analysis.
Strong troubleshooting, documentation, communication, and stakeholder management skills.
Ability to provide after-hours and on-call support in a 24/7 managed-services environment.

Preferred Qualifications

Relevant Microsoft 365, Azure, security, or endpoint management certifications.
Experience in managed IT services and SLA-driven technical support.

Dice Id: 10476791
Position Id: 9121702
Posted 9 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Ravi Mishra

Federal Recruiting Manager @ Global Solutions Group

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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