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Need Senior Engagement Manager

SRS Consulting Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior Manager, Consumer Engagement Operations

The Coca-Cola Company

No location provided • Today

Full-time

Sr. Manager, AI Engagement and Delivery - Remote

UNFI

Remote or Providence, Rhode Island • Today

Full-time

Sr. Manager, Application Development - Member Engagement/CRM & GRC

Federal Home Loan Bank of Atlanta

Chicago, Illinois • Today

Full-time

USD 151,025.00 - 265,525.00 per year

Engagement Manager, Senior (North America), AI Capability Center

Huron

Remote or Chicago, Illinois • Today

Full-time

USD 145,000.00 - 170,000.00 per year

QE Engagement Lead/Test Manager @ Canada PST (Remote)

Momento USA LLC

Remote • 10d ago

Easy Apply

Contract, Third Party

Depends on Experience

AI Delivery Program Manager / Engagement Lead - Remote in US

NTT DATA, Inc.

Remote or Plano, Texas • Today

Full-time

USD 104,000.00 - 182,000.00 per year

Senior Engagement Consultant

Sun Life Financial, Inc.

Kansas City, Kansas • 6d ago

Full-time

USD 81,100.00 - 121,500.00 per year

Senior Services Engagement Engineer

SAP Americas, Inc.

Newtown Square, Pennsylvania • Today

Full-time

USD 125,923.00 - 155,125.00 per year

Customer Engagement Senior Analyst

Trans Union LLC

Chicago, Illinois • Today

Full-time

USD 62,000.00 - 90,000.00 per year

Senior Security Engineer, Business Engagement

LexisNexis

Raleigh, North Carolina • Today

Full-time

USD 95,300.00 - 158,800.00 per year

Senior Security Engineer, Business Engagement

Reed Elsevier Technology Services

Raleigh, North Carolina • Today

Full-time

USD 95,300.00 - 158,800.00 per year

Sr Engineering Program Manger (AI Strategy & Adoption), Business Operations, Engagement and Strategy

Apple, Inc.

Washington • Today

Full-time

Senior Electrical Engineer - Engagement Systems

Parsons Services Company

Dahlgren, Virginia • Today

Full-time

USD 74,800.00 - 130,900.00 per year

Senior Director, Data Engagement Leader

Fitch Group

New York, New York • 10d ago

Full-time

USD 200,000.00 - 230,000.00 per year

Senior Software Engineer, Web Engagement

Warner Bros. Discovery

Atlanta, Georgia • Today

Full-time

USD 130,970.00 - 243,230.00 per year

Senior Affiliates Manager

West Coast Consulting LLC

Remote • Today

Contract

USD 60.00 - 67.00 per hour

Senior Engineering Manager

General Dynamics

Remote or Boise, Idaho • Today

Full-time

USD 184,562.00 - 194,665.00 per year

Senior Program Manager

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$39 - $47 hourly

Sr. Engineering Manager

Kraft Heinz

Muscatine, Iowa • Today

Full-time

USD 120,800.00 - 151,000.00 per year

Need Senior Customer Success Manager

SRS Consulting Inc

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Senior Engineering Manager, Media Foundation

Airbnb

No location provided • Today

Full-time

USD 248,000.00 - 310,000.00 per year

Senior Manager Engineering - PLY

JTEKT North America

Plymouth, Michigan • Today

Full-time

Sr Program Manager

Software Guidance & Assistance

Dunwoody, Georgia • Today

Contract

USD 29.08 per hour

Senior Program Manager

PTR Global

Santa Clara, California • Today

Easy Apply

Full-time

USD 85.00 - 90.00 per hour

Senior Engineering Manager, Agent Context

Asana

New York, New York • Today

Full-time

USD 264,000.00 - 300,000.00 per year

Senior Engineering Manager, Growth

Duolingo

Pittsburgh, Pennsylvania • Today

Full-time

USD 204,000.00 - 306,000.00 per year

Senior Engineering Manager, Growth

Duolingo

New York, New York • Today

Full-time

USD 204,000.00 - 306,000.00 per year

Senior Manager, Software Engineering (Integrations Platform)

GoFundMe.com

San Francisco, California • Today

Full-time

USD 243,000.00 - 364,000.00 per year

Senior Environmental Manager

The LiRo Group

Newton, Massachusetts • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Job Details

Skills

Senior Engagement Manager
Servicenow

Summary

Role: Senior Engagement Manager

Location: Remote

Duration: Long Term

No of positions: 3

Ability to travel up to 50%.

Responsibilities

Senior Engagement Managers (EMs) lead and drive large and complex Expert Service engagements, ensuring on-time, on-budget delivery of solutions to achieve customer business outcomes. They are the key point of communication and coordination for the delivery team, keeping the project on track by establishing and maintaining governance forums, mitigating risks and issues, and driving rapid and effective decision-making, escalating issues as required.

Guide the delivery team in large and complex engagements, frequently collaborating with a Services partner.
Apply advanced expertise in project implementation, scheduling, and monitoring techniques to ensure effective, timely execution of moderate to large projects.
Build cross-geo, cross-functional, and partner relationships to enhance the ES brand internally and externally.
Coach, mentor, and manage service partners, Engagement Managers and Associate Engagement Managers to achieve project deliverables and support the customer s desired business outcomes.
Lead the delivery team throughout the engagement, often in collaboration with a services partner.
Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
Understand the goals and align the deliverables accordingly.
Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.
Be the single contact to encourage collaboration and customer agreement on proposed solutions.
Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.

Qualifications:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
Industry domain expertise in SAAS.
Creativity with comfort running projects independently.
Success driving complex issues through analysis and resolution.
Experience working collaboratively.
ServiceNow certifications in aligned workflow.
Applies AI tools to streamline workflows, generate insights, and support strategic initiatives under guidance.
Understands core AI concepts, ethical considerations, and platform capabilities, and can explain their application in customer contexts with support.

Must Have Certifications

CSM (ServiceNow Customer Service Management)
ITIL - (Information Technology Infrastructure Library)

Nice to Have

CSA - ServiceNow Certified System Administrator
PMP - Project Management Professional

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10124308
Position Id: 9051033
Posted 3 hours ago

Fitment

Dice Job Match Score™

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Remote

•

Today

Role: ServiceNow Developers & ServiceNow Architects Location: Remote Duration: Long Term No of positions: 2 Lead smaller projects and teams compared to Principal Technical Consultants, focusing on story execution, sharing customer successes, and guiding customers on business value. Develop expertise in 1-2 ServiceNow offerings, providing prescriptive guidance and maintaining platform health through hands-on technical leadership.Guide customers through technical documentation and discussions, dri

Easy Apply

Contract, Third Party

Depends on Experience

Need Senior Customer Success Manager

Remote

•

Today

Role: Senior Customer Success Manager Location: Remote Duration: Long Term No of positions: 5 Responsibilities The Senior Customer Success Manager (CSM) is the primary point of contact / orchestration lead for all matters related to Impact features and benefits (depending on the customer s Impact package). They oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.

Easy Apply

Contract, Third Party

Depends on Experience

Need Sr. Business Process Consultant

Remote

•

Today

Role: Sr. Business Process Consultant Location: Remote Duration: Long Term No of positions: 3 Responsibilities "Senior Business Process Consultants (BPCs) build trusted, long-term relationships with customers by delivering exceptional consulting and managing end-to-end process improvements. Leveraging domain expertise, they contribute to early process design with technical consultants, gather requirements through workshops, and translate them into functional specifications. They analyze workflow

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Platform Architect

Remote

•

26d ago

Job Title:ServiceNow Platform Architect with Now assist expLocation:RemoteDuration: Long term Contract Key Responsibilities Architect, design, and lead enterprise-wide ServiceNow platform implementations and modernization initiatives.Drive the adoption and implementation ofServiceNow Now Assist (Gen AI)across ITSM, CSM, HRSD, ITOM, and other ServiceNow modules.Design AI-enabled workflows, virtual agent experiences, intelligent search, and automation solutions using ServiceNow AI capabilities.De

Easy Apply

Third Party, Contract

Depends on Experience

Job Details

Skills

Senior Engagement Manager
Servicenow

Summary

Role: Senior Engagement Manager

Location: Remote

Duration: Long Term

No of positions: 3

Ability to travel up to 50%.

Responsibilities

Guide the delivery team in large and complex engagements, frequently collaborating with a Services partner.
Apply advanced expertise in project implementation, scheduling, and monitoring techniques to ensure effective, timely execution of moderate to large projects.
Build cross-geo, cross-functional, and partner relationships to enhance the ES brand internally and externally.
Coach, mentor, and manage service partners, Engagement Managers and Associate Engagement Managers to achieve project deliverables and support the customer s desired business outcomes.
Lead the delivery team throughout the engagement, often in collaboration with a services partner.
Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
Understand the goals and align the deliverables accordingly.
Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.
Be the single contact to encourage collaboration and customer agreement on proposed solutions.
Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.

Qualifications:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
Industry domain expertise in SAAS.
Creativity with comfort running projects independently.
Success driving complex issues through analysis and resolution.
Experience working collaboratively.
ServiceNow certifications in aligned workflow.
Applies AI tools to streamline workflows, generate insights, and support strategic initiatives under guidance.
Understands core AI concepts, ethical considerations, and platform capabilities, and can explain their application in customer contexts with support.

Must Have Certifications

CSM (ServiceNow Customer Service Management)
ITIL - (Information Technology Infrastructure Library)

Nice to Have

CSA - ServiceNow Certified System Administrator
PMP - Project Management Professional

Dice Id: 10124308
Position Id: 9051033
Posted 3 hours ago

Fitment

Dice Job Match Score™

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Create job alert

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Remote

•

Today

Easy Apply

Contract, Third Party

Depends on Experience

Need Senior Customer Success Manager

Remote

•

Today

Easy Apply

Contract, Third Party

Depends on Experience

Need Sr. Business Process Consultant

Remote

•

Today

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Platform Architect

Remote

•

26d ago

Easy Apply

Third Party, Contract

Depends on Experience

Need Senior Engagement Manager

Skills

Summary

Dice Job Match Score™

Similar Jobs

Need Senior Engagement Manager

Job Details

Skills

Summary

Dice Job Match Score™

Similar Jobs