Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for a QE Engagement Lead / Test Manager.
Role: QE Engagement Lead / Test Manager
Location: CANADA, Remote (Should be able to work in PST Working Hours)
Employment Type: Contract / Full-Time
Experience Required: 14+ Years
Job Summary
We are seeking an experienced QE Engagement Lead / Test Manager to drive Quality Engineering initiatives across multiple business verticals. The ideal candidate will have strong experience in test management, delivery ownership, stakeholder management, governance, and reporting, with a preference for candidates who have worked within Retail and E-commerce environments.
This role requires a strategic leader who can oversee end-to-end testing programs, ensure quality delivery, manage client relationships, and drive continuous process improvements while collaborating with cross-functional teams.
Key Responsibilities
- Own and manage Quality Engineering delivery across multiple projects and business verticals.
- Lead test strategy, planning, execution, and quality assurance activities for large-scale programs.
- Serve as the primary point of contact for clients and senior stakeholders regarding testing and quality initiatives.
- Establish governance frameworks, quality metrics, KPIs, dashboards, and reporting mechanisms.
- Drive program status reviews, risk management, issue resolution, and escalation management.
- Manage stakeholder communications and provide regular updates on project health, quality, risks, and delivery timelines.
- Ensure alignment between business objectives, project goals, and quality engineering practices.
- Lead distributed QA and testing teams, providing mentorship and guidance.
- Collaborate with Product, Development, Business, and Operations teams to ensure successful project execution.
- Drive continuous improvement initiatives, automation adoption, and testing best practices.
- Ensure compliance with organizational quality standards and delivery processes.
Required Qualifications
- 15+ years of experience in Quality Engineering, Testing, QA Management, or Test Leadership roles.
- Retail, e-commerce domain experience is mandatory.
- Proven experience managing large-scale testing engagements and quality delivery programs.
- Strong expertise in test management, governance, reporting, and stakeholder management.
- Experience leading geographically distributed QA teams.
- Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
- Experience with Agile, Scrum, and hybrid delivery methodologies.
- Strong risk management, issue resolution, and escalation handling skills.
- Excellent communication, leadership, and client-facing abilities.
- Experience with test management and reporting tools.
Key Skills
- Quality Engineering Leadership
- Test Management
- Delivery Ownership
- Program Governance
- Stakeholder Management
- Executive Reporting
- Risk & Issue Management
- Quality Assurance
- Agile Delivery
- Retail & E-commerce
- Team Leadership
- KPI & Metrics Reporting
- Client Management
- Test Strategy
- Continuous Improvement
Preferred Domain Experience
Retail, E-commerce, Omnichannel Commerce, Digital Transformation, Customer Experience
Thanks,
Samuel Brown
Momento USA | Exceeding Customer Expectations…
440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031
Interstate Business Park
Tel : Direct: / Extn 1020
Email: Web:
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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