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ServiceNow Platform Architect

Remote • Posted 19 hours ago • Updated 19 hours ago

Contract Corp To Corp

Contract Independent

12 Months

No Travel Required

Remote

Depends on Experience

Pioneer IT Systems LLC

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

ServiceNow
Now Assist

Summary

Job Title: ServiceNow Platform Architect with Now assist exp

Location: Remote

Duration: Long term Contract

Key Responsibilities

Architect, design, and lead enterprise-wide ServiceNow platform implementations and modernization initiatives.
Drive the adoption and implementation of ServiceNow Now Assist (Gen AI) across ITSM, CSM, HRSD, ITOM, and other ServiceNow modules.
Design AI-enabled workflows, virtual agent experiences, intelligent search, and automation solutions using ServiceNow AI capabilities.
Define platform architecture, governance, security, and development best practices.
Collaborate with business stakeholders to translate functional requirements into scalable ServiceNow solutions.
Lead integrations with enterprise applications using REST APIs, SOAP, Integration Hub, MID Server, and third-party platforms.
Provide technical leadership for custom application development using App Engine, Flow Designer, UI Builder, and Service Portal.
Optimize CMDB, Discovery, Service Mapping, and platform performance.
Conduct architecture reviews, code reviews, and solution validations.
Mentor developers and technical teams on ServiceNow architecture and AI best practices.
Stay current with ServiceNow releases, AI innovations, and platform capabilities.

Required Skills

12+ years of overall IT experience with 7+ years of hands-on ServiceNow development/architecture experience.
Strong experience as a ServiceNow Solution/Platform Architect.
Hands-on experience implementing ServiceNow Now Assist (Generative AI) capabilities.
Experience configuring AI-powered features including:

Now Assist for ITSM
Now Assist for CSM
Now Assist for HRSD
AI Search
Virtual Agent
Predictive Intelligence
Generative AI Controllers
AI-powered Knowledge Management

Strong expertise in ServiceNow modules:

ITSM
ITOM
ITAM
CSM
HRSD
SPM/ITBM
CMDB
Discovery
SecOps
IRM/GRC

Expertise in Flow Designer, Integration Hub, App Engine Studio, UI Builder, Service Portal, and Workflow Automation.
Strong JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, ACLs, Catalog Items, and Record Producers experience.
Experience integrating ServiceNow with Azure Open AI, Microsoft Copilot, Open AI APIs, or enterprise AI platforms is highly preferred.
Strong knowledge of REST/SOAP APIs, OAuth, SSO, LDAP, Azure AD, and cloud integrations.
Experience with Agile, DevOps, CI/CD, and ServiceNow ATF.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165450
Position Id: 9026563
Posted 19 hours ago

Company Info

About Pioneer IT Systems LLC

Pioneer IT Systems is a leading global provider of consulting, outsourcing, learning, and technology services. With operations spanning across two countries, we leverage our practical and relevant technology platforms, process excellence, deep domain expertise, and strategic enterprise partnerships to deliver superior business results for our clients.

Pioneer IT Systems started in 2013 as a technology-enabled services company focused on Web based Technologies / Application programming technologies (Java , J2EE , Web sphere Portal, .Net, Salesforce, Big Data..etc) , Web designing , Embedded System programming languages like C, C++ etc And Web services with an innate ability to apply these technologies meaningfully to improve operational efficiency and customer experience. We have adequate expertise on platforms to handle complex business processes across a wide range of industry domains like mortgage, healthcare, banking, and retail. We provide comprehensive consulting, outsourcing, learning, and technology solutions.

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Hi, Please find the requirement below, If you find yourself comfortable with the requirement please reply with your updated resume and I will get back to you Job Title: ServiceNow Platform Architect with Now assist exp Location: Remote Duration: Long term Contract Job Description: 14+ years candidates Key Responsibilities Architect, design, and lead enterprise-wide ServiceNow platform implementations and modernization initiatives.Drive the adoption and implementation of ServiceNow Now Assist (Ge

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Full-time

$60 - $70

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