PMO Support

Required Skills

• Bachelor’s degree

• 2+ years of experience supporting program management, PMO execution, or project coordination

• Experience with workplan management, status reporting, governance coordination, and action tracking

• 2+ years of experience using Microsoft Excel, PowerPoint, Word, SharePoint, and Jira for project deliverables, reporting, and documentation

• 1+ years of experience using Jira to create and maintain reports and dashboards

• Experience updating and managing Jira tickets

• Experience tracking action items and supporting project visibility and status reporting

• 1+ years of experience managing multiple workstreams

• Ability to collaborate effectively across technical and non-technical teams

• Strong organizational and attention to detail skills

• Ability to work effectively in a fast-paced environment

Preferred Skills

• Scrum Master experience

• Experience performing QA/QC of reports, presentations, trackers, and stakeholder-facing materials

• Understanding of the healthcare industry

• Familiarity with healthcare data

• Exposure to AI/ML, data, analytics, or other technical project environments

• Ability to work effectively with both technical and non-technical stakeholders

• Healthcare industry experience

Key Responsibilities

• Support program governance, delivery execution, and cross-workstream coordination

• Coordinate client and internal deliverables and track progress against established timelines

• Ensure timely and high-quality submission of decks, reports, FAQs, documentation, and release artifacts

• Capture meeting notes, decisions, action items, and open items

• Maintain a clear audit trail of follow-ups across model team and operational discussions

• Manage Jira, SharePoint, and project trackers to improve visibility, organization, and reporting

• Create and maintain Jira dashboards, boards, reports, and tracking views

• Support work management and project status reporting through Jira

• Facilitate and support Agile ceremonies, including sprint planning, standups, backlog refinement, sprint reviews, and retrospectives

• Coordinate project deliverables and follow-ups

• Support timely completion of project artifacts

• Perform QA/QC of presentations, reports, trackers, and other stakeholder-facing materials

• Maintain project structure and reporting across Jira, SharePoint, Excel, PowerPoint, and Word

• Support multiple workstreams while maintaining strong organization and attention to detail

• Operate effectively in fast-paced AI/ML, data, and analytics-driven project environments

• Collaborate with technical and non-technical stakeholders throughout the project lifecycle

Education Requirement

• Bachelor’s degree in Business Administration, Project Management, Information Technology, Computer Science, or a related field is preferred.