Salesforce Product Manager – Health Cloud
REMOTE
Product Manager – Key Responsibilities
· Define and communicate the product vision, mission, strategy, and roadmap.
· Develop, sequence, prioritize, and drive execution of product initiatives and program epics.
· Partner with business stakeholders to identify opportunities, define objectives, and establish OKRs.
· Conduct product discovery activities, including stakeholder interviews, research, and current-state analysis.
· Gather, document, and validate business requirements, user needs, and future-state processes.
· Identify pain points, process improvements, and opportunities to deliver business value.
· Collaborate with Business, Architecture, Engineering, UX, and Agile Delivery teams to define solution options and product direction.
· Lead evaluation and estimation of solution alternatives to achieve desired business outcomes.
· Translate strategic objectives into features, outcomes, and measurable success criteria.
· Create and maintain future-state process flows, diagrams, mappings, and supporting documentation for hand-off to Product Owner & IT Team. Identify process changes required for successful implementation of new features
· Drive cross-functional alignment and facilitate prioritization and roadmap planning discussions.
· Coordinate release strategies and ensure readiness for successful business adoption.
· Establish continuous feedback loops to monitor product performance and customer satisfaction.
· Measure value realization, track product outcomes, and adjust strategy based on results.
· Conduct regular collaboration sessions with Product Owners, Business Analysts, and stakeholders to align priorities and roadmap execution.
· Serve as the primary advocate for the product and the key liaison between business and technology teams.
Key Qualifications
· 8+ years of experience in Product Management, Product Strategy, Business Analysis, or related roles.
· Proven experience defining product vision, strategy, roadmaps, and measurable business outcomes.
· Strong expertise in requirements gathering, stakeholder management, and product discovery.
· Demonstrated ability to lead cross-functional teams across Business, Architecture, Engineering, and Agile Delivery.
· Experience developing business cases, conducting current-state assessments, and defining future-state solutions.
· Strong analytical and problem-solving skills with the ability to evaluate solution options and drive strategic decisions.
· Experience translating complex business needs into product features, epics, and outcomes.
· Strong knowledge of Agile, Scrum, and SAFe product management practices.
· Exceptional communication, facilitation, presentation, and executive stakeholder management skills.
· Ability to define and track OKRs, measure value realization, and drive continuous product improvement.
· Healthcare payer and claims operations experience preferred.
· Experience with Salesforce Health Cloud required . Experience with enterprise digital transformation initiatives preferred.
