The following requirement is open with our client.
Title : Senior AWS Cloud Consultant
Location : Remote
Duration : 6 Months
Rate : $50/Hr on W2
Relevant Experience : 6+
Job Description:
We are seeking a skilled AWS Cloud Consultant specializing in Amazon Connect for a remote engagement with Sun Life. The ideal candidate will have strong hands-on experience with Amazon Connect, Amazon Lex (Lex), AWS Lambda, and Contact Lens to support cloud-based contact center solutions.
· Minimum 4 years of experience with the required Amazon Connect and AWS contact center technologies.
· Strong hands-on experience with Amazon Connect contact center solutions.
· Experience with Amazon Lex for conversational interfaces, chatbots, and voice interactions.
· Hands-on experience with AWS Lambda for serverless application development and integrations.
· Experience with Amazon Connect Contact Lens for contact analytics, conversation insights, and quality monitoring.
· Ability to integrate AWS services to support contact center workflows and business requirements.
· Strong troubleshooting, technical problem-solving, and communication skills.
Must-Have Skills:
• Amazon Connect
• LEX
• Lambda
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