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ServiceNow AI Architect

Kainos Innovative Solutions Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Architect - AI Focused (Public Trust)

ICF Consulting Group, Inc.

Reston, Virginia • Today

Full-time

USD 119,323.00 - 202,850.00 per year

AI Principal Technical Consultant (ServiceNow AI)

Vaco by Highspring

Remote • 11d ago

Easy Apply

Contract

$175

ServiceNow Solution Architect

Alkaeus

Hybrid in New York, New York • 11d ago

Easy Apply

Full-time

$140,000 - $150,000

ServiceNow AI Engineer

Alltech Consulting Services, Inc.

Remote • 3d ago

Easy Apply

Full-time

$120,000 - $140,000

Technical Product Manager with experience in ServiceNow SPM & AI - Remote

Info Dinamica Inc

Remote or Arkansas • Today

Easy Apply

Contract, Third Party

ServiceNow Architect(Only w2)

Astir IT Solutions

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Architect

Opulent Global Technologies Inc.

Jersey City, New Jersey • 20d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Platform Architect

TATA Consultancy Services Limited

Remote • 5d ago

Easy Apply

Full-time

110,000 - 160,000

ServiceNow Platform Architect

Cloudious

Hybrid • Today

Easy Apply

Third Party, Contract

$$90/hr

ServiceNow Architect

MSH Group

Chantilly, Virginia • 12d ago

Easy Apply

Full-time

$189,000 - $203,000

ServiceNow Architect

Vy Systems

Tarrytown, New York • 12d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Architect

Sky Solutions LLC

Remote • 17d ago

Easy Apply

Full-time

Depends on Experience

ServiceNow Platform Architect

ThinkNorth LLC

Remote • 20d ago

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Architect

Reveille Technologies

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Architect

Talentrix AI INC

Libertyville, Illinois • 24d ago

Easy Apply

Contract

SERVICENOW ARCHITECT

General Dynamics

Offutt Air Force Base, Nebraska • Today

Full-time

USD 159,375.00 - 215,625.00 per year

ServiceNow Architect

Satwic Inc

East Brunswick, New Jersey • 21d ago

Easy Apply

Third Party, Contract

Depends on Experience

Senior ServiceNow Architect

Talent Groups

Jersey City, New Jersey • 21d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Platform Architect

Stafford Gray

Lansing, Michigan • Today

Full-time

ServiceNow Architect

Leidos

Camp Springs, Maryland • Today

Full-time

USD 107,900.00 - 195,050.00 per year

ServiceNow (CMDB/CSDM/ITOM) Architect

Akima, LLC

Alexandria, Virginia • Today

Full-time

USD 180,000.00 - 200,000.00 per year

ServiceNow Solution Architect

Micron Technology, Inc.

Boise, Idaho • Today

Full-time

ServiceNow Solution Architect

Greenbrier & Russel, Inc.

Dallas, Texas • Today

Full-time

USD 135,040.00 - 189,056.00 per year

ServiceNow Architect IV

Apex Systems

Raleigh, North Carolina • Today

Easy Apply

Full-time

$88 - $88 per hour

ServiceNow Business Process Consultant (CSM & AI)

Sagarsoft

Remote • 18d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Architect

ECOLAB

Saint Paul, Minnesota • Today

Full-time

USD 120,500.00 - 180,700.00 per year

ServiceNow Architect

DirectViz Solutions, LLC

Alexandria, Virginia • Today

Full-time

USD 160,000.00 - 180,000.00 per year

ServiceNow Architect

Equifax

Alpharetta, Georgia • Today

Full-time

ServiceNow Architect

Absolute Business Solutions Corp

Temple Hills, Maryland • Today

Full-time

USD 105,000.00 per year

Kainos Innovative Solutions Inc

Job Details

Skills

ServiceNow AI Architect

Summary

Position: ServiceNow AI Architect
Location: Remote

Job Description:
We are seeking a strategic and technically accomplished ServiceNow AI Architect to lead an enterprise AI vision within the ServiceNow ecosystem. In this role, you will serve as the primary architect driving AI capabilities such as Now Assist, Generative AI, Predictive Intelligence, AI Agents, Workflow Intelligence, and other emerging ServiceNow AI technologies. You will combine deep architectural expertise with executive-level stakeholder engagement to define and execute a multi-year AI roadmap that enhances automation, productivity, operational efficiency, and broader digital transformation across the organization.

Responsibilities:

Develop and own the enterprise ServiceNow AI vision and multi-year roadmap, aligning AI initiatives with overall business and technology strategies.
Partner closely with executive leadership, ServiceNow platform owners, enterprise architects, business stakeholders, and technology executives to identify AI-driven transformation opportunities.
Drive strategic planning for current and future ServiceNow AI capabilities, ensuring scalable and sustainable adoption across the enterprise.
Establish a comprehensive roadmap for the adoption and evolution of ServiceNow AI capabilities, including Now Assist (with a primary focus on ITSM), AI Agents, Predictive Intelligence, Virtual Agent, Workflow Intelligence, Document Intelligence, Generative AI, and other emerging ServiceNow AI products and releases.
Design scalable ServiceNow AI solutions and architectures that integrate seamlessly with existing ServiceNow modules and enterprise systems.
Define and implement governance frameworks, standards, and best practices for AI usage within the ServiceNow platform, including risk management and compliance considerations.
Lead the configuration and implementation of ServiceNow Now Assist in a large, enterprise-wide environment, ensuring high performance, reliability, and user adoption.
Evaluate new ServiceNow AI offerings and releases, assessing business value, technical feasibility, implementation approaches, and investment priorities.
Create and maintain technology roadmaps that clearly articulate AI strategy, milestones, and dependencies, and present these roadmaps to executive leadership teams.
Collaborate with cross-functional teams to design, develop, and implement AI-enabled workflows, automations, and service experiences that improve IT service management and business operations.
Provide architectural guidance and oversight for ServiceNow AI-related design, development, and implementation activities, ensuring alignment with ServiceNow best practices.
Lead AI, automation, machine learning, and generative AI initiatives within the ServiceNow ecosystem, driving adoption and continuous improvement.
Engage in stakeholder management, communicating complex technical concepts in a clear, business-focused manner to senior leaders and non-technical stakeholders.
Support change management and user adoption efforts by contributing to communication plans, training strategies, and ongoing optimization of AI capabilities.
Monitor performance, usage, and outcomes of ServiceNow AI solutions, recommending enhancements and adjustments to maximize business impact.

Essential Skills:

ServiceNow Certified Technical Architect (CTA) or equivalent architect-level ServiceNow expertise.
10+ years of experience in ServiceNow Service Management, Enterprise Architecture, or Digital Transformation.
7+ years of hands-on ServiceNow architecture experience, including solution design and implementation at enterprise scale.2+ years leading AI, automation, machine learning, or generative AI initiatives in an enterprise environment.
Proven track record of delivering enterprise ServiceNow transformations from strategy through execution.
Demonstrated experience integrating ServiceNow with Azure OpenAI, Microsoft Copilot, and OpenAI APIs.
Strong background in designing and implementing AI-enabled ServiceNow capabilities such as Now Assist, AI Agents, Predictive Intelligence, Virtual Agent, Workflow Intelligence, Document Intelligence, and Generative AI.
Experience creating technology roadmaps and presenting complex architectural strategies to executive leadership teams.
Expertise in ServiceNow IT Service Management (ITSM) design, development, and implementation.
Strong architecture, enterprise architecture, and solution architecture skills within the ServiceNow platform.
Ability to define and apply governance frameworks, risk management standards, and best practices for AI within ServiceNow.
Excellent stakeholder management skills, with the ability to influence and collaborate with senior leaders and cross-functional teams.

Additional Skills and Qualifications:

Hands-on experience configuring and implementing ServiceNow Now Assist in a large, enterprise-wide organization.
Deep understanding of ServiceNow AI roadmap planning and the ability to align AI capabilities with business objectives.
Experience driving AI roadmaps that span multiple ServiceNow modules and enterprise systems.
Strong communication and presentation skills, with experience engaging executive leadership and business stakeholders.
Background in service design and workflow optimization within ITSM and related service management processes.
Ability to translate complex technical concepts into clear, actionable plans for both technical and non-technical audiences.
Experience working in remote, distributed teams and collaborating across time zones.
Familiarity with emerging ServiceNow AI products and releases and a passion for staying current with platform innovations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138973
Position Id: 9118428
Posted 1 hour ago

Company Info

About Kainos Innovative Solutions Inc

Kainos was established in early 2019 and is headquartered in Falls Church, Virginia. Though a humble beginning, we bring proven expertise in-depth knowledge gained through working in key roles in multinational companies serving global customers in the IT industry over the last few decades.

With our expertise, we understand the complexity of today’s and next generation technologies. This enables us to deliver Innovative solutions for global challenges that are scalable, optimal and secure for Government Agencies and Commercial Clients delivered on-time customized to fit the budget and meeting the business needs. Our areas of expertise include providing Digital Services, Application, Data & Infrastructure Services, Cyber Security Services, Professional Services, and Customer Support Services.

Our focus is to offer customized solutions and service with cost effective solutions. We faithfully strive to be a customer-centric organization.

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Contact the job poster

Sreedevi Subramanian

Recruiter @ Kainos Innovative Solutions Inc

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Remote jobs at Kainos Innovative Solutions Inc

Kainos Innovative Solutions Inc

Job Details

Skills

ServiceNow AI Architect

Summary

Develop and own the enterprise ServiceNow AI vision and multi-year roadmap, aligning AI initiatives with overall business and technology strategies.
Partner closely with executive leadership, ServiceNow platform owners, enterprise architects, business stakeholders, and technology executives to identify AI-driven transformation opportunities.
Drive strategic planning for current and future ServiceNow AI capabilities, ensuring scalable and sustainable adoption across the enterprise.
Establish a comprehensive roadmap for the adoption and evolution of ServiceNow AI capabilities, including Now Assist (with a primary focus on ITSM), AI Agents, Predictive Intelligence, Virtual Agent, Workflow Intelligence, Document Intelligence, Generative AI, and other emerging ServiceNow AI products and releases.
Design scalable ServiceNow AI solutions and architectures that integrate seamlessly with existing ServiceNow modules and enterprise systems.
Define and implement governance frameworks, standards, and best practices for AI usage within the ServiceNow platform, including risk management and compliance considerations.
Lead the configuration and implementation of ServiceNow Now Assist in a large, enterprise-wide environment, ensuring high performance, reliability, and user adoption.
Evaluate new ServiceNow AI offerings and releases, assessing business value, technical feasibility, implementation approaches, and investment priorities.
Create and maintain technology roadmaps that clearly articulate AI strategy, milestones, and dependencies, and present these roadmaps to executive leadership teams.
Collaborate with cross-functional teams to design, develop, and implement AI-enabled workflows, automations, and service experiences that improve IT service management and business operations.
Provide architectural guidance and oversight for ServiceNow AI-related design, development, and implementation activities, ensuring alignment with ServiceNow best practices.
Lead AI, automation, machine learning, and generative AI initiatives within the ServiceNow ecosystem, driving adoption and continuous improvement.
Engage in stakeholder management, communicating complex technical concepts in a clear, business-focused manner to senior leaders and non-technical stakeholders.
Support change management and user adoption efforts by contributing to communication plans, training strategies, and ongoing optimization of AI capabilities.
Monitor performance, usage, and outcomes of ServiceNow AI solutions, recommending enhancements and adjustments to maximize business impact.

Essential Skills:

ServiceNow Certified Technical Architect (CTA) or equivalent architect-level ServiceNow expertise.
10+ years of experience in ServiceNow Service Management, Enterprise Architecture, or Digital Transformation.
7+ years of hands-on ServiceNow architecture experience, including solution design and implementation at enterprise scale.2+ years leading AI, automation, machine learning, or generative AI initiatives in an enterprise environment.
Proven track record of delivering enterprise ServiceNow transformations from strategy through execution.
Demonstrated experience integrating ServiceNow with Azure OpenAI, Microsoft Copilot, and OpenAI APIs.
Strong background in designing and implementing AI-enabled ServiceNow capabilities such as Now Assist, AI Agents, Predictive Intelligence, Virtual Agent, Workflow Intelligence, Document Intelligence, and Generative AI.
Experience creating technology roadmaps and presenting complex architectural strategies to executive leadership teams.
Expertise in ServiceNow IT Service Management (ITSM) design, development, and implementation.
Strong architecture, enterprise architecture, and solution architecture skills within the ServiceNow platform.
Ability to define and apply governance frameworks, risk management standards, and best practices for AI within ServiceNow.
Excellent stakeholder management skills, with the ability to influence and collaborate with senior leaders and cross-functional teams.

Additional Skills and Qualifications:

Hands-on experience configuring and implementing ServiceNow Now Assist in a large, enterprise-wide organization.
Deep understanding of ServiceNow AI roadmap planning and the ability to align AI capabilities with business objectives.
Experience driving AI roadmaps that span multiple ServiceNow modules and enterprise systems.
Strong communication and presentation skills, with experience engaging executive leadership and business stakeholders.
Background in service design and workflow optimization within ITSM and related service management processes.
Ability to translate complex technical concepts into clear, actionable plans for both technical and non-technical audiences.
Experience working in remote, distributed teams and collaborating across time zones.
Familiarity with emerging ServiceNow AI products and releases and a passion for staying current with platform innovations.

Dice Id: 91138973
Position Id: 9118428
Posted 1 hour ago