Job#: 3057154 Job Description: ServiceNow Developer - Software Asset Management
Location: Raleigh, North Carolina (Remote)
Role Overview
An experienced ServiceNow Developer specializing in Software Asset Management (SAM Pro) is needed to support an enterprise initiative focused on Software Bill of Materials (SBOM) management and open-source software governance. The selected professional will configure, develop, and enhance ServiceNow SAM capabilities while supporting integrations, software normalization, discovery data quality, and software compliance processes. This role requires technical expertise to enable accurate software asset management at scale.
Key Responsibilities
- Design, configure, and implement solutions within ServiceNow Software Asset Management (SAM Pro).
- Support the implementation of SBOM-related data management and open-source software governance processes.
- Configure and maintain software normalization, software models, and content service processes.
- Develop and enhance ServiceNow workflows, automation, and integrations using Integration Hub.
- Support software reconciliation, entitlement management, and software compliance activities.
- Collaborate with configuration management database (CMDB), Discovery, and Asset Management teams to improve software license visibility and accuracy.
- Configure and maintain integrations with software inventory sources and endpoint management platforms.
- Develop and maintain business rules, flows, scripted processes, and custom applications.
- Participate in solution design, testing, deployment, and operational support activities.
- Create technical documentation and knowledge transfer materials.
Required Qualifications
Education: A bachelor's degree in Computer Science, Information Systems, or a related field is preferred.
Experience: A minimum of five years of ServiceNow development and implementation experience, including at least three years of hands-on experience with ServiceNow Software Asset Management Professional (SAM Pro). Experience working within a large financial institution is highly desirable.
Technical Skills: Proficiency in JavaScript development within the ServiceNow platform, ServiceNow Integration Hub, REST/SOAP integrations, ServiceNow Discovery, and CMDB data management. Certified Application Developer (CAD) and Certified System Administrator (CSA) credentials are required.
Preferred Qualifications
- ServiceNow Certified Software Asset Manager credential.
- Strong understanding of software entitlements, publishers, licensing metrics, and compliance management.
- Experience working with software development lifecycle (SDLC) and deployment practices in an enterprise environment.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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