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ServiceNow Knowledge Management Consultant

nTech Solutions

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Consultant

Innova Solutions, Inc

Irving, Texas • Today

Easy Apply

Contract

Depends on Experience

ServiceNow ITAM Consultant (Secret Clearance)

System One

Remote • 13d ago

Easy Apply

Contract

Depends on Experience

AI Senior Technical Consultant (ServiceNow AI)

Vaco by Highspring

Remote • Today

Easy Apply

Contract

$150

AI Principal Technical Consultant (ServiceNow AI)

Vaco by Highspring

Remote • Today

Easy Apply

Contract

$175

ServiceNow TSM Functional Consultant Charlotte, NC Hybrid (3 days/week onsite)

BURGEON IT SERVICES LLC

Hybrid in Charlotte, North Carolina • 5d ago

Easy Apply

Contract, Third Party

$50 - $60

ServiceNow Strategic Portfolio Management (SPM) Adoption & Enablement Consultant

Mitchell Martin, Inc.

Pensacola, Florida • 27d ago

Easy Apply

Contract, Third Party

$64.25 - $74.4

Senior Consultant, ServiceNow, ITSM

Pellera

Pune, Maharashtra • Today

Full-time

ServiceNow - Moveworks Senior Consultant

Deloitte

Atlanta, Georgia • 7d ago

Full-time

USD 116,200.00 - 229,100.00 per year

ServiceNow Consultant (Legal & Control)

Galent

Remote • Today

Easy Apply

Full-time

Up to $80

ServiceNow SPM Technical Consultant

VDart, Inc.

Remote • 5d ago

Easy Apply

Contract, Third Party

$60 - $62

ServiceNow GRC/IRM Consultant

Galaxy i Technologies, Inc.

Remote • Today

Contract, Third Party

Depends on Experience

Senior ServiceNow GRC Consultant

DivIHN Integration Inc.

Remote • 6d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Business Process Consultant

Techridge, Inc.

Remote • 5d ago

Easy Apply

Contract

$65 - $70

ServiceNow TSM Functional Consultant

BURGEON IT SERVICES LLC

Hybrid in Charlotte, North Carolina • 5d ago

Easy Apply

Contract

Depends on Experience

ServiceNow - Technical Consultant

NTT DATA Americas, Inc

Plano, Texas • Today

Easy Apply

Third Party, Contract

$84

ServiceNow Consultant

Avs Solutions Inc

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

ServiceNow AI Control Tower Consultant

Lumiere Systems

Houston, Texas • 26d ago

Full-time

ServiceNow - Program Advisor / SR Advisory Consultant

NTT DATA Americas, Inc

Plano, Texas • 11d ago

Easy Apply

Contract

Depends on Experience

Senior ServiceNow Technical Consultant – SAM Pro / Flexera Transition

NTT DATA Americas, Inc

Plano, Texas • 10d ago

Easy Apply

Contract

$107

ITIL Service Management Consultant - (NPW)

Milestone Technologies, Inc.

Remote • Today

Full-time

Enterprise Knowledge Management Lead

Trilux Tech LLC

Remote • 19d ago

Easy Apply

Contract

50 - 60

Senior ServiceNow Technical Consultant

Milestone Technologies, Inc.

Mumbai, Maharashtra • Today

Full-time

Service Now Consultant

Link Technologies

Denver, Colorado • Today

Full-time

ServiceNow IRM & SecOps Implementation Senior Consultant

Crowe LLP

New York, New York • 2d ago

Full-time

USD 79,100.00 - 156,600.00 per year

ServiceNow Business Process Consultant

Milestone Technologies, Inc.

Remote • Today

Full-time

Database Administrator - ServiceNow Technical Transformation Senior Consultant

Deloitte

McLean, Texas • 2d ago

Full-time

USD 131,000.00 - 218,300.00 per year

Senior Technical ServiceNow Consultant

Apex Systems

Alexandria, Virginia • Today

Easy Apply

Full-time

$150,000 - $210,000

Senior ServiceNow Business Process Consultant

Milestone Technologies, Inc.

Remote • Today

Full-time

IT Services Management Consultant

AdientOne LLC

Montreal, Quebec • 4d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Knowledge Base
Knowledge Management
Health Care
ServiceNow

Summary

***********MUST HAVE experience in Servicenow knowledge Base and management***********

**********MUST be living in DC, MD, VA States****************

Title: ServiceNow Knowledge Management Consultant

Location: Washington, DC 20005

Duration: 6 Months Contract

Job Description:

Terms of Employment:

W2 Contract, 9 months
Remote opportunity (Quarterly on-site meetings in the Washington, D.C.)
Candidate must reside in DMV area

Overview:

Work with a industry-leading healthcare organization as a Customer Experience Strategist focused on ServiceNow Knowledge Management.
In this role, you will lead the strategic expansion of a brand-new ServiceNow Knowledge Base instance. You will serve as the subject matter expert guiding internal business units as they transition legacy documentation and intake processes into ServiceNow, establishing standardized workflows, content templates, governance structures, and ticket-deflection strategies.

Key Responsibilities:

Partner with internal stakeholders to analyze intake processes, ticket trends, and workflow patterns to identify knowledge gaps.
Design, implement, and maintain standardized knowledge templates and approval workflows within the ServiceNow Knowledge Base.
Define clear content ownership, review schedules, and publishing frameworks across multiple business departments.
Shepherd internal teams through the migration of legacy documentation and creation of new self-service articles.
Analyze ServiceNow usage statistics and knowledge metrics to continually optimize content and maximize ticket deflection.
Ensure knowledge architecture is structured to support internal users initially, with scalability for external plan partners.

Required Qualifications:

5+ years of experience working extensively within the ServiceNow platform.
Hands-on expertise with ServiceNow Knowledge Base (KB) administration, configuration, and workflow creation.
Proven experience building knowledge management frameworks, governance models, and content review cycles.
Strong stakeholder management skills with the ability to interface with leadership and cross-functional teams.
Demonstrated background using data analytics to track ticket deflection and self-service utilization.

Preferred Qualifications:

Formal Knowledge Management certification (e.g., KMI / Knowledge Management Institute certifications).
Familiarity with AI-driven knowledge tools or ticket deflection components within ServiceNow.

Sincerely,

Preetam Raj

Lead Technical Recruiter

nTech Workforce Inc.

D: EXT: 726

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10300723
Position Id: 23570MPR
Posted 1 hour ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

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Preetam Raj

nTech Solutions Recruiter @ nTech Solutions

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Marketing - Strategist, Customer Exp

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Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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ServiceNow Customer Experience Strategist

Remote

•

Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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ServiceNow Platform Architect

Remote

•

4d ago

Job Summary We are seeking a trusted and experienced Platform Architect (PA) to act as a key architectural advisor to our customers. The primary purpose of this role is to ensure customers realize the full value of their ServiceNow investment. The Platform Architect will guide customers in identifying and sequencing the adoption of capabilities that align with their business outcomes, delivering value quickly and sustainably, and ensuring the long-term health and scalability of their platform. T

Easy Apply

Contract

Depends on Experience

ServiceNow Enterprise Architect

Remote or Denver, Colorado

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow Enterprise Architect in Denver, CO. Summary: This position will support the design and improvement of ServiceNow Enterprise Architecture, Demand Management, and technology intake processes. The consultant will help establish a structured and auditable framework for reviewing new technology requests, managing demand intake, aligning with CSDM standards, and supporting architecture review governance. Key Responsibilities: * Asses

Third Party, Contract

$82 - $97 hourly

Job Details

Skills

Knowledge Base
Knowledge Management
Health Care
ServiceNow

Summary

***********MUST HAVE experience in Servicenow knowledge Base and management***********

**********MUST be living in DC, MD, VA States****************

Title: ServiceNow Knowledge Management Consultant

Location: Washington, DC 20005

Duration: 6 Months Contract

Job Description:

Terms of Employment:

W2 Contract, 9 months
Remote opportunity (Quarterly on-site meetings in the Washington, D.C.)
Candidate must reside in DMV area

Overview:

Work with a industry-leading healthcare organization as a Customer Experience Strategist focused on ServiceNow Knowledge Management.
In this role, you will lead the strategic expansion of a brand-new ServiceNow Knowledge Base instance. You will serve as the subject matter expert guiding internal business units as they transition legacy documentation and intake processes into ServiceNow, establishing standardized workflows, content templates, governance structures, and ticket-deflection strategies.

Key Responsibilities:

Partner with internal stakeholders to analyze intake processes, ticket trends, and workflow patterns to identify knowledge gaps.
Design, implement, and maintain standardized knowledge templates and approval workflows within the ServiceNow Knowledge Base.
Define clear content ownership, review schedules, and publishing frameworks across multiple business departments.
Shepherd internal teams through the migration of legacy documentation and creation of new self-service articles.
Analyze ServiceNow usage statistics and knowledge metrics to continually optimize content and maximize ticket deflection.
Ensure knowledge architecture is structured to support internal users initially, with scalability for external plan partners.

Required Qualifications:

5+ years of experience working extensively within the ServiceNow platform.
Hands-on expertise with ServiceNow Knowledge Base (KB) administration, configuration, and workflow creation.
Proven experience building knowledge management frameworks, governance models, and content review cycles.
Strong stakeholder management skills with the ability to interface with leadership and cross-functional teams.
Demonstrated background using data analytics to track ticket deflection and self-service utilization.

Preferred Qualifications:

Formal Knowledge Management certification (e.g., KMI / Knowledge Management Institute certifications).
Familiarity with AI-driven knowledge tools or ticket deflection components within ServiceNow.

Sincerely,

Preetam Raj

Lead Technical Recruiter

nTech Workforce Inc.

D: EXT: 726

Dice Id: 10300723
Position Id: 23570MPR
Posted 1 hour ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Preetam Raj

nTech Solutions Recruiter @ nTech Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Marketing - Strategist, Customer Exp

Remote

•

Today

Easy Apply

Contract

Depends on Experience

ServiceNow Customer Experience Strategist

Remote

•

Today

Easy Apply

Contract

Depends on Experience

ServiceNow Platform Architect

Remote

•

4d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Enterprise Architect

Remote or Denver, Colorado

•

Today

Third Party, Contract

$82 - $97 hourly