Marketing - Strategist, Customer Exp

Position : Knowledge Management Strategist Location: Washington DC Direct Client Requirement Notes from Manager: Looking for a Knowledge Management Strategist. Must have solid ServiceNow Knowledge Base module experience. Recent 3-4 years with 5+ years SNOW experience. This role is based within the Content Management team. Will be involved in developing templates and workflows. Addressing tickets related to templates and workflows. Coaching the team on how to work with templates and use the ticke

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

MUST HAVE experience in Servicenow knowledge Base and management MUST be living in DC, MD, VA States Title: ServiceNow Knowledge Management Consultant Location: Washington, DC 20005 Duration: 6 Months Contract Job Description: Terms of Employment: W2 Contract, 9 monthsRemote opportunity (Quarterly on-site meetings in the Washington, D.C.)Candidate must reside in DMV areaOverview: Work with a industry-leading healthcare organization as a Customer Experience Strategist focused on ServiceNow Kno

RESPONSIBILITIES: Kforce has a client in NYC that is seeking a ServiceNow Process Analyst. Key Responsibilities: * Gather and document business requirements for new and existing service requests * Analyze and rationalize service catalog offerings to identify duplication and standardization opportunities * Facilitate workshops and discovery sessions with stakeholders * Design request fulfillment workflows and approval processes * Create user stories, process documentation, and functional require