Job#: 3045423
Job Description:
Job Title: Senior Technical ServiceNow Consultant
Job Type: Full-Time Employee
Location: Alexandria, VA (22315)
Salary range: $150-210K base, plus utilization bonus
**100% onsite, Monday-Friday**
If interested, please send a copy of your resume to
JOB SUMMARY:
As a Senior Technical Consultant with Everforth GlideFast, you will develop, design, and own technical solutions on the
ServiceNow platform. You will provide administration, application development, maintenance, and technical support by
using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform. In
this role, you will operate independently while actively mentoring and supporting other Technical Consultants. You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients.
ESSENTIAL FUNCTIONS:
Deliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements
Develop custom software solutions using scripting and development tools within the ServiceNow platform
Prepare and maintain technical documentation as required by customer contracts and internal processes
Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
Troubleshoot configuration and scripting issues to ensure platform stability
Participate in requirements reviews, validation sessions, and Scrum ceremonies
Deliver high-quality work on time, resulting in measurable impact and positive client feedback
Conduct peer code reviews to maintain development standards
Operate independently while mentoring and supporting other Technical Consultants
Provide support to project architects during solution design and implementation
Lead implementation sessions and contribute to best practice adoption
Demonstrate a commitment to continuous learning by staying current with service delivery solutions,
technologies, and methodologies, and quickly developing proficiency in new products as required
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time
ADDITIONAL FUNCTIONS:
Contribute to continuous improvement initiatives across the organization, supporting
development of best practices and delivery methodologies
Contribute to internal knowledge growth by participating in Centers of Excellence (COE's), presenting knowledge sharing sessions, and Share the Wealth (STW)
SKILLS/EXPERIENCE:
Demonstrates full proficiency in the required experience, skillset, software tools, and knowledge areas as outlined in the Delivery Competency Matrix
SOFT SKILLS:
Self-motivated and accountable, with the ability to take initiative, manage competing priorities, and deliver results independently
Organized and solution-oriented, with strong time management skills and a proactive approach to problem-solving
Clear and confident communicator with strong proficiency in English-verbal, written, and presentation-with the ability to convey information effectively to both technical and nontechnical audiences
Collaborative and open to feedback, with a strong ability to build relationships and work cross-functionally
Skilled in conflict mediation, with the ability to navigate sensitive situations with professionalism, empathy, and sound judgment
Customer- and stakeholder-focused, with a consultative mindset and the ability to build trust and understand evolving needs
Detail-oriented and analytical, with strong troubleshooting skills and a commitment to accuracy and follow-through
Adaptable and composed in dynamic environments, consistently demonstrating integrity and balanced decision-making
CERTIFICATIONS/EDUCATION:
Meets the certification criteria outlined in the Delivery Competency Matrix
Maintain an active government security clearance if applicable (TS/SCI clearance)
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: apexsan
- Position Id: BHJOB2374_3045423
- Posted 30+ days ago
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