ServiceNow Lead Technical Consultant - ITOM

Remote • Posted 1 hour ago • Updated 1 hour ago
Part Time
Remote
$90 - $100/hr
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Fitment

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Job Details

Skills

  • Mapping
  • Event Management
  • IT Operations
  • Configuration Management Database
  • ServiceNow
  • Firewall
  • Management

Summary

Introduction:

As a Lead ITOM TC, you will be responsible for assisting customers with the deployment and configuration of IT Operations Management (ITOM) solutions. This role requires expertise in CMDB, Agent Client Collectors, Service Mapping, Event Management, and Firewall Auditing. You will be a key member of the ITOM team, working closely with customers to ensure successful implementation of ITOM solutions.

Responsibilities:

  • Assist customers with the deployment and configuration of ITOM solutions
  • Provide expertise in CMDB, Agent Client Collectors, Service Mapping, Event Management, and Firewall Auditing
  • Work closely with customers to understand their ITOM needs and provide tailored solutions
  • Collaborate with the ITOM team to ensure successful implementation of ITOM solutions
  • Participate in customer onboarding processes, which may take up to 3 weeks

Requirements:

Required Skills:

  • CSA certification
  • Agent Client Collectors certification
  • Service Mapping certification
  • Event Management certification
  • Firewall Auditing certification
  • Expertise in CMDB, Agent Client Collectors, Service Mapping, Event Management, and Firewall Auditing
  • Experience in IT Operations Management
  • Previous experience in a similar ITOM role
  • Additional certifications in ITOM or related fields
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91121648
  • Position Id: 44929
  • Posted 1 hour ago

Company Info

About HCM Staffing and Consulting

HCM is currently one of the fastest growing minority and veteran certified global staffing organizations. Our tremendous growth has been driven organically and through merger and acquisition. It's a truly exciting time to be part of our world class white glove delivery model to our client partners.

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