Position: Sr Project Manager/ Project Manager – Certified
Agency/Program: KY OAG – Child Support Services
Work Location: Frankfort, KY (Hybrid preferred, but Remote acceptable)
Reports To: Executive Director (Office of Information Services) PMO Program Manager (dotted line to
Integration Lead)
Engagement Type: Contract (Full-time)
Position Summary
About The Role: We are seeking an experienced Senior Project Manager to lead and deliver complex
technology projects that align both IT tactical and strategic requirements. Leads cross-functional
technical teams and manages vendor relationships to ensure successful execution. Applies advanced
project management methodologies to manage risk, track performance, and ensure delivery quality.
Mentors technical team members with regarding to the practice of project management frameworks
and project delivery.
The position is best suited to a project manager experienced with both application development &
infrastructure projects who can operate effectively in ambiguous environments, establish governance,
challenge incomplete requirements, and guide projects from initial request, assessment and strategy
through design, procurement, deployment, migration, commissioning, and operational handover.
This role is responsible for translating business and technical requirements into executable
infrastructure strategies, coordinating cross-functional engineering and operational teams, and
maintaining control of scope, schedule, budget, risk, quality, and stakeholder expectations. The
successful candidate will combine strong technical knowledge of data center, network, security,
compute, storage, virtualization, and disaster-recovery environments with senior-level program
leadership.
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MUST-HAVE Requirements (non-negotiable)
• Active PMP & ITIL, certified with 7+ years of relevant project management experience, managing
technical & cross-functional business projects and teams in a variety of computing environments (i.e.
SaaS, cloud, etc.)
• 5+ years of experience converting high level business needs/requirements into system requirements
• Advanced knowledge of project management methodologies (Waterfall, Agile, SAFe, SDLC, ITIL) and
their application in enterprise IT environments.
• Significant experience in delivering complex IT projects involving infrastructure, application & product
development, cybersecurity, or regulatory compliance
• Proven ability to develop and execute project roadmaps, schedules, and resource plans aligned with
technical and business goals
• Experience with meeting compliance with regulatory requirements, security policies, and governance
standards. (FedRamp, NIST, SOC, Etc,)
• Experience with active-active data center architectures and large-scale application migrations. Lead
infrastructure assessments to evaluate current-state architecture, operational maturity, service
resilience, capacity, technical debt, and business-continuity risks.
• Experience leading data center consolidation, migration, modernization, or major infrastructure
deployment initiatives.
• Coordinate the development and review of high-level data center infrastructure architectures and
design requirements.
• Familiarity with IT service management, business continuity, disaster recovery, ERP, and
infrastructure lifecycle management.
• Proven ability to lead technical teams, manage vendor relationships, and ensure alignment with
business and technical requirements. Experience coordinating architects, engineers, facilities teams,
operations personnel, application owners, vendors, and executive stakeholders.
• Advanced skills in project analytics, reporting, and performance tracking using tools such as Jira,
Power BI, and ServiceNow
• Expert knowledge of IT systems, architecture, and compliance frameworks, with the ability to
communicate risks and strategies to leadership
• Experience with managing stakeholder engagement and change initiatives across technical and
business domains
• Bachelor’s degree in information technology, Computer Science, Business Administration, Project
Management, or related field, or equivalent combination of education, training, and experience.
• Clearly communicate complex technical issues to executive, business, operational, and nontechnical
stakeholders.
• Experience working with colocation providers, engineering consultants, general contractors, cloud
providers, and managed-service organizations.
• Establish and maintain program governance, reporting, escalation, decision-making, and change
control processes.
• Track schedule, budget, scope, quality, resource capacity, benefits realization, and operational
readiness indicators. Maintain integrated RAID logs covering risks, assumptions, issues,
dependencies, and decisions.
• Prepare executive-level reports, decision papers, program dashboards, and recommendations.
• Escalate unresolved risks, scope conflicts, budget pressures, resource constraints, and delivery
concerns in a timely manner.
• Facilitate steering committees, design reviews, readiness reviews, risk workshops, and executive
decision meetings.
• Lead multidisciplinary teams without relying solely on direct reporting authority.
• Mentor project managers, technical leads, analysts, and other program team members
• Establish Operational Rigor: Define and drive program management best practices, including
objectives and key results OKRs and execution roadmaps, to ensure engineering delivery aligns with
long-term product strategy.
• Experience designing and implementing IAM integrations, provisioning workflows, and access
controls.
Preferred Qualifications
• Master's degree in information technology, Business Administration, or related field, or equivalent
combination of training, education, and experience
• Professional Certifications (e.g., CAPM, CSM, PMI- ACP, PgMP, SAFe Practitioner, or Cloud
(AWS/Azure) certifications).
