Salary: $45,300.00 - $61,100.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 188691
Agency: Department of Probation, Parole & Pardon
Division: IT Systems & Services
Opening Date: 05/21/2026
Closing Date: Continuous
Residency Requirement: No
Class Code:: AM62
Position Number:: 60030180
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC03
Hiring Range - Min.: $45,300.00
Hiring Range - Max.: $61,100.00
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: All employees interested in applying for the position must apply on-line at no later than 5 p.m. on the closing date.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job ResponsibilitiesUnder general supervision, responds to and diagnoses problems through discussions with users using problem recognition, research, isolation, and resolution steps. Recommends procedures and controls for moderately complex problem prevention via request, meetings or Help Desk through emails, incoming calls and walk-ins. Operates, monitors/updates console systems, peripheral equipment, and computing/networking systems. Technical/User/Business writing skills/activities. Prepares procurement and user documentation including shopping carts and other documentation. Assists programmers, users, IT personnel and stakeholders to ensure programs/needs and are met/understood. Assists in monitoring and maintaining system data integrity. Troubleshoots basic user errors in systems and finds resolution. Works with vendors, programmers and other staff to resolve issues. Assists with reports to management on project status. Troubleshoots and restores service by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs other related duties as assigned or required to include various project participation, assisting in the purchase of hardware and software, help desk on call responsibilities. Travel may be required.
Minimum and Additional RequirementsA high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.
Preferred Qualifications An associate's degree or a bachelor's degree in a related field. Experience with procurement documentation and processing.
Additional Comments Please note: This is an entirely on-site, in-office position.
SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED IN THE INTERVIEW PHASE. Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position. SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYERThe South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).
THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM MEMBERSHIP Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Indicate your highest level of education completed.
- High School/GED
- Associate's degree
- Bachelor's Degree
- Master's Degree or higher
02
How many years of relevant experience do you have?
- 1 - 2 years
- 3 - 4 years
- 5 years
- None
03
Are you currently employed with SCDPPPS?
04
If currently employed with SCDPPPS please list your current position and location.
05
Do you have experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment? If yes, please explain.
06
Please present a brief statement of interests and qualifications for the position you are applying for.
07
How did you find out about this position?
- State Government Website (careers.sc.gov)
- Career Fair
- Social Media
- Friend
- DPPPS Recruiter
- DPPPS Employee
- TV/Streaming
- Internet/online
- Other
08
If you answered "DPPPS Employee" or "DPPPS Recruiter" please list the name of the employee.
09
If you answered "Other" please tell us how you learned of this position.
10
Do you have any relatives currently under supervision of this Department? If yes, provide names and relationship below.
11
Are you following SCDPPPS on Facebook and/or Twitter to keep up with SCDPPPS current job posting?
12
If you have ever volunteered, been an intern, or job shadowed with SCDPPPS, please provide county/location and date
13
Law Enforcement Officers of the Department shall be permitted to have visible tattoos within the below criteria: depictions of nudity, violence, or criminal activity is prohibited; sexually explicit/vulgar art, words, or profane language is prohibited; representation of criminal or historically oppressive organizations, groups, affiliations, gangs, or activities is prohibited; tattoos on the face or throat/front of the neck, or the area of the chest that would be visible while wearing approved attire are prohibited; tattoos below the wrist, except for a single band tattoo on one finger of either the right or left hand are prohibited.Non-sworn employees of the Department shall be permitted to have visible tattoos within the below criteria: depictions of nudity, violence, or criminal activity is prohibited; sexually explicit/vulgar art, words, or profane language is prohibited; representation of criminal or historically oppressive organizations, groups, affiliations, gangs, or activities is prohibited; tattoos on the face are prohibited.Do you understand the SCDPPPS' tattoo policy?
14
This agency does not sponsor applicants for work visas. Will you now or in the future require sponsorship to work in the U.S.?
Required Question
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