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IT - Digital Platform Delivery - UX Architect

Golden 1 Credit Union

Sacramento, California • Today

Full-time

USD 130,500.00 per year

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Full-time

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Principal Architect - Data Platforms & Architecture (SME)

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Senior Data Platform Architect

Banner Health

Remote or Arizona • Today

Full-time

Compensation information provided in the description

Oracle CX Delivery Architect

Argano

Remote • 9d ago

Easy Apply

Full-time

$200,000 - $220,000

Job Details

Skills

Continuous Improvement
Online Banking
SEO
ADA
Accessibility
User-centered Design
UCD
Collaboration
Interfaces
Decision-making
Leadership
HCI
Mentorship
Banner Ads
Copywriting
Marketing
Research
Personas
Organizational Skills
Information Architecture
Information Assurance
Impact Analysis
Product Management
Brand
Finance
Computer Science
Human-computer Interaction
Design Management
Management Information Systems
UI
Sitecore
Frontend Development
HTML
Cascading Style Sheets
jQuery
JavaScript
Bootstrap
Prototyping
Adobe Creative Cloud
Microsoft
Wireframe
Usability
Web Analytics
Communication
Workday
Oracle Linux
User Experience
Management
Training

Continuous Improvement
Online Banking
SEO
ADA
Accessibility
User-centered Design
UCD
Collaboration
Interfaces
Decision-making
Leadership
HCI
Mentorship
Banner Ads
Copywriting
Marketing
Research
Personas
Organizational Skills
Information Architecture
Information Assurance
Impact Analysis
Product Management
Brand
Finance
Computer Science
Human-computer Interaction
Design Management
Management Information Systems
UI
Sitecore
Frontend Development
HTML
Cascading Style Sheets
jQuery
JavaScript
Bootstrap
Prototyping
Adobe Creative Cloud
Microsoft
Wireframe
Usability
Web Analytics
Communication
Workday
Oracle Linux
User Experience
Management
Training

Summary

TITLE: UX ARCHITECT
STATUS: EXEMPT
REPORTS TO: VP - IT DIGITAL PLATFORMS
DEPARTMENT: DIGITAL PLATFORM DELIVERY
JOB CODE: 11550

PAY SCALE: $130,500.00 - $150,000.00 ANNUALLY

GENERAL DESCRIPTION:

The UX Architect is responsible for the evolution and continuous improvement of member/user experience across Golden 1's digital channels, including the public website, online banking and the mobile app, and any custom-built properties. Understands, captures, and translates business and functional objectives into interactive prototypes with detailed IA and UI/UX design specifications. Leads the build /update of digital interfaces by providing guidance or directly working on the frontend, making sure all visual and textual assets are SEO and ADA compliant. Partners with the UX researchers to initiate and lead usability and accessibility studies. Creates, manages, and maintains the internal design system. Closely collaborates with the rest of the Digital UX & Product Management team, Martech team, Marketing, IT, and other LOB stakeholders, acting as liaison and a UCD champion. Actively facilitates IA and UX/UI-related efforts, representing the team in cross-functional efforts in addition to other assigned IA and UX/UI resources. Builds and maintains a close working relationship with all stakeholders, across all levels of the enterprise, including the executive management up to the SVP level.

This role requires expertise in both UX Design and Information Architecture.

TASKS, DUTIES, FUNCTIONS:

Serves as the SME and champion of usability and user experience, and user-centered design, UCD to improve the user experience of all Golden 1's digital properties.
Provides architectural deliverables, such as user task/journey flows, storyboards, prototypes, publishable interfaces, content, and style guides, etc. Drives IA and UX/UI-related business requirements in collaboration with business analysts, content strategists and digital analysts.
Provides guidance and solution options for complaints and suggestions received; generates proposals for IA and UX enhancements. Presents IA and UX design proposals to executives and pertinent lines of business.
Executes approved IA and UX design ideas through front-end programming in Sitecore to create, maintain and improve digital interfaces.
Informs the executive vision and decision-making towards the further, continuous evolution of the digital properties to achieve set business objectives. Captures and translates the executive leadership vision into concrete UX deliverables.
Keeps current with front-end development languages and frameworks such HTML, CSS, jQuery/JavaScript, Bootstrap, etc. Keeps current with emerging human-computer interaction (HCI) technologies and user experience methodologies.
Provides guidance and mentorship to junior designer(s) and other team members in the creation of wireframes, comps (banner ads, landing pages and other assets), copywriting for the web, and other deliverables, in support of marketing efforts.
Reviews all (third-party) research on feedback, usability and user personas, organizing data for easy reference whenever applicable, as well as for safekeeping within the Digital IA/UX & Product Management library.
Works with vendors to customize 3rd party solutions to meet Golden 1's voice, branding and styling requirements.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

Effective oral and written communication skills required to evaluate staff, prepare, and present recommendations, perform analysis, and accomplish other managerial functions as required.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

INTERNAL: All levels of staff.
EXTERNAL: Vendors, management, other financial institutions and other contact centers.

QUALIFICATIONS:

EDUCATION: Bachelor's Degree in Computer Science, Human-Computer Interaction, Design, Management Information Systems and/or comparable experience. Master's degree preferred. UX Certification (e.g., Nielsen UX Master) strongly preferred.
EXPERIENCE: Seven or more years of UI and UX design and development work.
KNOWLEDGE/SKILLS: Advanced working knowledge of Sitecore, or similar enterprise-grade CMS. Expert-level skills with front-end development languages such as HTML, CSS, jQuery/JavaScript, etc., frameworks such as Bootstrap, and use of industry-standard design and prototyping tools within Adobe CC, Microsoft, etc. Ability to understand and translate business and user requirements, as well as technical considerations into web copy, wireframes, comps and other deliverables. Proven record of effectively utilizing usability and web analytics concepts and methodologies. Superb interpersonal skills with demonstrated ability to work collaboratively with teams throughout the organization. Excellent written and oral communication skills with people of all technical levels and ability to interpret technical language into business language and vice versa. Demonstrated ability in utilizing Golden 1's new and existing technologies, taking advantage of such to digitize processes for the team and LOBs. Ability to think strategically and make decisions in the best interest of the credit union.

PHYSICAL REQUIREMENTS:

Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

LICENSES / CERTIFICATIONS:

Recognized UX certification, e.g. Nielsen's UX Master or from an accredited university.

#LI-Hybrid

THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.

REV. 10/24/2025

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1da1fe
Position Id: 87afd16144e4de5ceb7a11743ed7f6ff
Posted 30+ days ago

Fitment

Dice Job Match Score™

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Job Details

Skills

Continuous Improvement
Online Banking
SEO
ADA
Accessibility
User-centered Design
UCD
Collaboration
Interfaces
Decision-making
Leadership
HCI
Mentorship
Banner Ads
Copywriting
Marketing
Research
Personas
Organizational Skills
Information Architecture
Information Assurance
Impact Analysis
Product Management
Brand
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Human-computer Interaction
Design Management
Management Information Systems
UI
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Frontend Development
HTML
Cascading Style Sheets
jQuery
JavaScript
Bootstrap
Prototyping
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Wireframe
Usability
Web Analytics
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Management
Training

Continuous Improvement
Online Banking
SEO
ADA
Accessibility
User-centered Design
UCD
Collaboration
Interfaces
Decision-making
Leadership
HCI
Mentorship
Banner Ads
Copywriting
Marketing
Research
Personas
Organizational Skills
Information Architecture
Information Assurance
Impact Analysis
Product Management
Brand
Finance
Computer Science
Human-computer Interaction
Design Management
Management Information Systems
UI
Sitecore
Frontend Development
HTML
Cascading Style Sheets
jQuery
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Bootstrap
Prototyping
Adobe Creative Cloud
Microsoft
Wireframe
Usability
Web Analytics
Communication
Workday
Oracle Linux
User Experience
Management
Training

Summary

Serves as the SME and champion of usability and user experience, and user-centered design, UCD to improve the user experience of all Golden 1's digital properties.
Provides architectural deliverables, such as user task/journey flows, storyboards, prototypes, publishable interfaces, content, and style guides, etc. Drives IA and UX/UI-related business requirements in collaboration with business analysts, content strategists and digital analysts.
Provides guidance and solution options for complaints and suggestions received; generates proposals for IA and UX enhancements. Presents IA and UX design proposals to executives and pertinent lines of business.
Executes approved IA and UX design ideas through front-end programming in Sitecore to create, maintain and improve digital interfaces.
Informs the executive vision and decision-making towards the further, continuous evolution of the digital properties to achieve set business objectives. Captures and translates the executive leadership vision into concrete UX deliverables.
Keeps current with front-end development languages and frameworks such HTML, CSS, jQuery/JavaScript, Bootstrap, etc. Keeps current with emerging human-computer interaction (HCI) technologies and user experience methodologies.
Provides guidance and mentorship to junior designer(s) and other team members in the creation of wireframes, comps (banner ads, landing pages and other assets), copywriting for the web, and other deliverables, in support of marketing efforts.
Reviews all (third-party) research on feedback, usability and user personas, organizing data for easy reference whenever applicable, as well as for safekeeping within the Digital IA/UX & Product Management library.
Works with vendors to customize 3rd party solutions to meet Golden 1's voice, branding and styling requirements.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

Effective oral and written communication skills required to evaluate staff, prepare, and present recommendations, perform analysis, and accomplish other managerial functions as required.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

INTERNAL: All levels of staff.
EXTERNAL: Vendors, management, other financial institutions and other contact centers.

QUALIFICATIONS:

EDUCATION: Bachelor's Degree in Computer Science, Human-Computer Interaction, Design, Management Information Systems and/or comparable experience. Master's degree preferred. UX Certification (e.g., Nielsen UX Master) strongly preferred.
EXPERIENCE: Seven or more years of UI and UX design and development work.
KNOWLEDGE/SKILLS: Advanced working knowledge of Sitecore, or similar enterprise-grade CMS. Expert-level skills with front-end development languages such as HTML, CSS, jQuery/JavaScript, etc., frameworks such as Bootstrap, and use of industry-standard design and prototyping tools within Adobe CC, Microsoft, etc. Ability to understand and translate business and user requirements, as well as technical considerations into web copy, wireframes, comps and other deliverables. Proven record of effectively utilizing usability and web analytics concepts and methodologies. Superb interpersonal skills with demonstrated ability to work collaboratively with teams throughout the organization. Excellent written and oral communication skills with people of all technical levels and ability to interpret technical language into business language and vice versa. Demonstrated ability in utilizing Golden 1's new and existing technologies, taking advantage of such to digitize processes for the team and LOBs. Ability to think strategically and make decisions in the best interest of the credit union.

PHYSICAL REQUIREMENTS:

Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

LICENSES / CERTIFICATIONS:

Recognized UX certification, e.g. Nielsen's UX Master or from an accredited university.

Dice Id: RTX1da1fe
Position Id: 87afd16144e4de5ceb7a11743ed7f6ff
Posted 30+ days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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