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Job Description
Position Summary
The Lead Digital Product Manager will support a communications and public affairs function by managing the end-to-end product lifecycle for the technology platforms that support its work. This role represents business stakeholders, translates business needs for technical and business delivery teams, and guides product execution from requirements through release. The position focuses on Agile/Scrum execution, stakeholder alignment, backlog prioritization, metrics-driven decision-making, risk management, and cross-functional delivery.
Key Responsibilities
- Manage the day-to-day product lifecycle, including writing epics and user stories, prioritizing the backlog, and delivering incremental value through sprints.
- Represent business stakeholders by eliciting, analyzing, documenting, refining, and communicating business needs.
- Translate between technical delivery teams and non-technical business stakeholders.
- Prioritize investment, business value, and delivery based on customer needs, business vision, and strategy.
- Work within iterative Agile and sequential Waterfall programs and projects.
- Serve as the business requirements expert and coordinate subject matter specialists.
- Provide day-to-day decisions and ongoing business guidance to execution teams.
- Align execution team priorities with business and executive strategies.
- Lead the completion and documentation of business requirements and the validation of relevant metrics.
- Identify, mitigate, and escalate business and operational risks; develop and recommend appropriate solutions.
- Collaborate with technology teams, vendor partners, and software teams.
- Engage and influence business stakeholders and subject matter experts.
- Facilitate the definition and documentation of business processes, including related needs, measures, risks, and controls.
- Represent the business and customer perspective throughout the product realization cycle.
- Develop metrics with business process owners to track benefits, adoption, and operational risks.
- Assist with project-level planning related to schedule, scope, and resources.
- Lead and motivate cross-functional teams that may include user experience partners, designers, business analysts, developers, testers, and other contributors.
- Deliver products in alignment with program and product roadmaps.
- Manage and assess the impact of work items, including new features and defects, and determine whether to create, fix, or defer work at the project level.
- Review, prioritize, and accept stakeholder feedback and new requirements when appropriate.
- Review development output and accept or decline it based on completion of specified acceptance criteria.
- Prepare the business for change by providing tactics and metrics related to benefits, adoption, and risk.
- Coach less experienced digital product owners and team members.
- Use data and product metrics to prioritize work and demonstrate progress.
- Communicate status, tradeoffs, and priorities across groups with competing needs.
Required Qualifications
- At least 8 years of experience in digital product management.
- At least 3 years of experience in a lead or senior-level capacity.
- Proven Agile/Scrum execution experience, including delivery of complex technology products from sprint through launch.
- Experience writing epics and user stories, managing and prioritizing backlogs, and working with engineering and design teams in sprints.
- Experience managing stakeholders and communicating across cross-functional teams.
- Experience using data and product metrics to support prioritization and decision-making.
- Bachelor's degree or equivalent experience.
Preferred Qualifications
- Experience in a regulated industry, such as financial services, insurance, or healthcare.
- Experience with Jira, Clarity, analytics dashboards, and content management system platforms.
- Experience working with infrastructure, vendor partnerships, and software.
- Experience supporting business process improvement, operational risk management, and organizational controls.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
