Job#: 3055955 Job Description: ApeX Training Coordinator
Location: San Francisco, California (Hybrid)
Alternate Location: The Embarcadero, Mission Bay, Parnassus, Oakland
Role Overview
This position involves the technology-based analysis of business practices, processes, and problems. The role includes developing solutions which may involve process design, data and information architecture, and policy changes. The coordinator will create system specifications, validate requirements, design automated systems, develop user interfaces, and plan testing. This individual may lead cross-functional teams to solve business or systems issues.
Key Responsibilities
- Administer and support Learning Management Systems (LMS) like SumTotal, Cornerstone, or similar platforms.
- Manage training content and curricula, and develop training schedules.
- Troubleshoot LMS issues, develop reports, and gather business requirements.
- Perform system testing, including unit integration and end-user acceptance testing.
- Support end-users and provide excellent customer service.
- Collaborate with clinical/business operations, Human Resources, and the Training Team.
- Apply strong technical skills to work in complex, large-scale programs.
- Work with other systems including SharePoint, ServiceNow, and MS Office products.
Required Qualifications
- Experience administering and supporting Learning Management Systems (LMS), such as Cornerstone, SumTotal, or similar platforms.
- Experience managing training content and curricula, troubleshooting LMS issues, developing reports, and gathering business requirements.
- Demonstrated ability to work with others from diverse backgrounds.
- Strong analytical, technical, documentation, communication, and customer-service skills.
- Ability to collaborate across teams and manage multiple priorities.
- Demonstrated testing and test planning skills.
- Self-motivated and works independently and as part of a team.
Preferred Qualifications
- Experience with HTML, ServiceNow, Zoom, and classroom technology.
- Experience supporting healthcare, Epic/APeX training, or other large-scale learning environments.
- Intermediate knowledge of related areas of IT.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
