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Software Guidance & Assistance

Job Details

Skills

Pricing
Roadmaps
Collaboration
Analytics
Finance
Product Marketing
Go-To-Market Strategy
Program Management
Continuous Improvement
Business Operations
Marketing Operations
SaaS
Analytical Skill
Conflict Resolution
Problem Solving
Leadership
Marketing
Financial Modeling
Communication
Critical Thinking
Project Management
MBA
MEAN Stack
Customer Service
Training And Development
SAP BASIS

Summary

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Operations Manager for a contract assignment with one of our premier SaaS clients in San Francisco, CA. This is a hybrid role with 2-3 days per week onsite.

Responsibilities:

Strategy & Business Operations
- Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
- Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
- Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
- Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
- Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
- Develop executive communication assets: craft clear and persuasive narratives to support reviews, decisions, and partner alignment
Program Execution & Change Enablement
- Lead key projects that span product, marketing, and go-to-market teams-from concept through execution
- Establish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignment
- Bring a mentality of continuous improvement-identifying inefficiencies, proposing solutions, and streamlining execution

Required Skills:

5-7 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)
Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisions
Experience supporting senior leadership and communicating effectively across levels, including executive forums
Familiarity with marketing funnels, product metrics, planning tools, and financial modeling
Excellent communication and storytelling abilities-written and verbal
Comfortable working in matrixed environments, with a track record of cross-functional influence
Excellent critical thinking skills with a bias toward action and simplification
Strong sense of ownership and organizational and project management skills with the ability to balance multiple priorities
Bachelor's degree required; MBA or advanced degree preferred

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sgainc
Position Id: 26-01804
Posted 1 day ago

Company Info

About Software Guidance & Assistance

Founded in 1981, SGA is a technology and resource solutions provider with a national footprint and headquartered in the shadow of Wall Street. We’re a certified women-owned business. We provide contingent staffing, direct placement, and professional and managed services to transform businesses and evolve careers. We’re small enough to tailor our services to each client and big enough to deliver for some of the world’s largest employers. Our professionals are experts in areas such as IT, finance, accounting, risk, and clinical.

SGA provides contingent staffing, direct placement, and professional and managed services nationwide for Fortune 500 companies, mid-size businesses and select startups.

Our core skillsets include all areas of technology – business & data analysis, cyber & network security, database administration, development & architecture, infrastructure, program & project management, quality assurance & testing. We also deliver talent across professional business functions such as finance, accounting, risk, and clinical.

Our Professional & Managed Services team delivers IT projects through onshore, offshore and hybrid delivery models. We develop software products, modernize applications, add features, and integrate and maintain systems. Our scope covers, among others, complex application suites, data management and visualizations, machine learning and mobile applications.

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Software Guidance & Assistance

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