Senior Project Manager Global Travel Operations & Corporate Card Programs
Job Title: Senior Project Manager
Location: Santa Clara, CA (Onsite presence required based on project needs)
Position Type: Contract (Up to 12 Months with extension potential)
Experience Level: 10+ Years
Domain: Global Travel, Finance Operations, Enterprise Systems
Job Overview
A leading global technology enterprise is seeking an experienced Contract Senior Project Manager to drive several time-bound, high-impact strategic initiatives across Global Travel Operations and Corporate Finance.
Operating as an independent project leader, you will own milestone delivery, risk mitigation, and cross-functional coordination for three major enterprise workstreams:
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Corporate Card Program Enhancements
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Global Travel Management Company (TMC) RFP & Transition
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ServiceNow Travel Desk Implementation
Scope of Work & Responsibilities 1. Corporate Card Program
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Lead project roadmaps, governance, and end-to-end rollout for corporate card enhancements and global footprint expansion.
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Drive cross-functional alignment across Finance, Treasury, Legal, HR, and Travel leadership on governance, internal controls, and user policies.
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Author program roadmaps, risk assessments, status reports, adoption frameworks, and training documentation.
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Manage milestone tracking, RAID logs, and executive delivery checkpoints through completion.
2. ServiceNow Travel Desk Implementation
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Manage end-to-end deployment of a ServiceNow-based Travel Desk solution from initial requirements through go-live and hypercare.
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Partner with IT, HR, Travel operations, and third-party vendors on workflow automation, service catalog design, and data integrations.
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Coordinate User Acceptance Testing (UAT), change management strategies, and end-user readiness programs.
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Monitor release schedules, technical dependencies, and system stabilization metrics.
3. Travel Agency (TMC) RFP & Vendor Transition
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Manage project deliverables for global Travel Management Company sourcing, evaluation, and selection.
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Coordinate project timelines, scorecards, stakeholder reviews, and procurement governance gates.
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Oversee vendor transition roadmaps, service-level operational readiness, and cutover tracking.
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Foster alignment between Global Procurement, Legal, Finance, and external vendor teams.
Required Skills & Qualifications
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10+ years of formal project/program management experience delivering complex, enterprise-wide transformation programs.
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Proven background managing Corporate Card rollouts, corporate travel operations, or finance technology implementations.
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Direct experience with American Express (Amex) Corporate Card programs and TMC sourcing/transitions strongly preferred.
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Deep proficiency in enterprise project governance: RAID management, dependency mapping, executive dashboarding, and vendor accountability.
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Strong ability to translate complex business workflows into structured technical milestones.
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Superb executive communication, presentation, and stakeholder-management capabilities in matrixed enterprise environments.
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Certifications: PMP, PgMP, or equivalent project management certification preferred.
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Work Location: Must be available for onsite collaboration in Santa Clara, CA based on program and stakeholder needs.
Preferred / Nice-to-Have Skills
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Hands-on familiarity with travel and expense tools (SAP Concur, Coupa) and ServiceNow workflows.
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Exposure to reporting and BI analytics workstreams utilizing Tableau, Power BI, or Looker.
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Experience leveraging modern AI productivity tools to accelerate PM deliverables and reporting.
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Prior track record supporting Fortune 500 technology companies.
Thanks
Sri Vardhan
