Administer and maintain the MuleSoft Anypoint Platform, including CloudHub, Runtime Manager, API Manager, and Anypoint Exchange.
Ensure platform stability, availability, security, and performance.
Monitor MuleSoft runtimes, Mule applications, APIs, and integration endpoints.
Proactively identify, troubleshoot, and resolve production and platform issues.
Manage platform users, roles, permissions, and access controls based on least-privilege principles.
Support deployment and promotion of Mule applications across development, testing, staging, and production environments.
Work with CI/CD pipelines for automated MuleSoft application deployments.
Design, develop, test, and deploy MuleSoft applications and APIs using Anypoint Studio.
Develop and maintain integration flows connecting Medicaid systems with internal and external data sources.
Lead or support migration of legacy Oracle Service Bus (OSB) / Oracle SOA Suite integrations to MuleSoft.
Analyze OSB proxy services, pipelines, business services, transformations, and integration logic to determine appropriate MuleSoft migration strategies.
Preserve existing functionality and downstream system compatibility during migration activities.
Develop data mappings and transformations using DataWeave.
Configure and manage API gateways, API policies, throttling, SLA tiers, and security controls.
Implement and support API security using technologies such as OAuth 2.0, JWT, and mutual TLS (mTLS).
Troubleshoot integration failures, review application logs, and perform root-cause analysis.
Maintain technical documentation, including environment configurations, runbooks, deployment procedures, and API inventories.
Coordinate with MuleSoft/Salesforce and Agency IT teams regarding platform upgrades, patches, licensing, and technical issues.
Participate in production support and on-call/escalation activities for critical integration incidents.
Follow Agency IT standards, change-management procedures, and HIPAA/HITECH security and compliance requirements.
minimum of 10 years of overall IT experience.
Minimum 5 years of hands-on MuleSoft Anypoint Platform administration experience.
Strong experience with:
Experience designing and supporting RESTful and SOAP APIs.
Strong understanding of HTTP/S protocols and enterprise integration patterns.
Experience developing data transformations using DataWeave.
Experience with CI/CD tools such as:
Jenkins
Azure DevOps
GitHub Actions
Experience automating MuleSoft application deployments.
Knowledge of API security technologies including:
OAuth 2.0
JWT
Mutual TLS
API gateway policies
Working knowledge of AWS or Azure cloud infrastructure and hybrid environments.
Strong troubleshooting skills with the ability to analyze MuleSoft application logs and diagnostic information.
Strong communication, collaboration, and technical documentation skills.
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