Description
We are looking for a Desktop Support Analyst to provide dependable end-user technology support for a transport organization based in Tempe, Arizona. This Long-term Contract position is well suited for someone who combines strong technical troubleshooting ability with a service-focused approach and clear communication. The role supports desktop environments across a fast-moving enterprise setting and requires sound judgment, organization, and the ability to adapt to shifting priorities.
Responsibilities:
Deliver hands-on support for desktop and workstation issues, resolving hardware, operating system, and connectivity problems in a timely manner.
Administer and troubleshoot Microsoft Windows environments, including user access, system settings, and core desktop functionality across enterprise devices.
Support identity and access-related tasks within Active Directory, including account maintenance and policy-based configuration activities.
Assist with desktop deployment processes such as imaging, configuration, software installation, and lifecycle maintenance for end-user equipment.
Maintain reliable operation of Office 365, Outlook, and related productivity tools by diagnosing user issues and applying effective solutions.
Communicate technical guidance and security-related practices in a clear manner to employees with varying levels of technical knowledge.
Partner with IT operations teams and business stakeholders to coordinate support activities, prioritize issues, and improve service delivery.
Contribute to change-related tasks, process improvements, and project-driven desktop support initiatives while managing multiple requests efficiently.
Requirements
Demonstrated experience supporting PC desktops and workstation environments in an enterprise setting that requires strong attention to detail.
Strong working knowledge of Microsoft Windows 10 and broader Windows desktop administration.
Hands-on experience with Active Directory for user and device support activities.
Proven ability to diagnose and resolve desktop hardware and peripheral issues.
Experience with desktop imaging, device setup, and standardized deployment practices.
Familiarity with Microsoft Exchange, Outlook, Office 365, and Windows network configurations.
Ability to manage competing priorities independently while maintaining strong attention to detail and organization.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 00210-0013505767
- Posted 1 day ago
.png?format=webp)
Never miss an opportunity! Create an alert based on the job you applied for.