Search Jobs | Dice.com

Job Details

Skills

Ambulatory Care
Business Operations
Requirements Elicitation
Software Maintenance
Unit Testing
Quality Assurance
Auditing
End-user Training
Workflow
Professional Development
Training
Epic
Testing
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Documentation
Customer Service
Management
JD

Summary

Epic Ambulatory Application Analyst

Serves as the initial support resource for the assigned EpicCare Ambulatory application and end users. Troubleshoots and resolves routine application and integrated device issues, performs application maintenance and updates, supports workflow improvements, and provides end-user training.

Key Responsibilities

Provide first-level support for EpicCare Ambulatory users by responding to support tickets, troubleshooting routine application issues, answering workflow and "how-to" questions, and escalating complex issues as needed.
Engage with end users to understand business operations, workflows, and system needs. Assist senior analysts in gathering requirements and identifying application solutions.
Perform routine application maintenance, including updating existing builds, templates, and configuration elements. Execute assigned build tasks, conduct unit testing, participate in quality assurance, validate changes, and maintain accurate application and workflow documentation.
Support quarterly Epic upgrades, implement approved system enhancements, complete application data maintenance, monitor error and audit reports, and identify trends requiring additional intervention.
Participate in team meetings, communicate with Epic representatives, share project updates, and present basic application concepts to super users when appropriate.
Deliver end-user training on system navigation, workflows, and new functionality. Provide upgrade training and ongoing support for super users both remotely and onsite.
Participate in professional development through Epic education, conferences, and internal training opportunities.

Qualifications

Education

Bachelor\'s degree required.
Associate degree with 2 additional years of related experience, or high school diploma/GED with 4 additional years of related experience, may be substituted for a bachelor\'s degree.

Experience

Minimum of 6 months of Epic application certification training and experience supporting an Epic application.
Experience troubleshooting routine application issues, maintaining application builds, testing system changes, and supporting end users.
Strong analytical, problem-solving, communication, documentation, and customer service skills.
Ability to manage multiple priorities and work collaboratively in a team environment.

The posted pay range is Boston Children?s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 24132_86016BR
Posted 3 hours ago

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Massachusetts

•

Today

IT Epic Analyst II- Grand Central/Prelude Position Summary Serves as a key resource supporting assigned Epic applications and end users. Works closely with operational teams to analyze business needs, troubleshoot issues, configure Epic solutions, and support system enhancements. Develops specialized knowledge within an assigned operational area (e.g., revenue cycle, inpatient, ambulatory) while ensuring solutions align with organizational workflows and Epic best practices. Key Responsibilities

Full-time

IT Epic Analyst II- Grand Central/Prelude

Massachusetts

•

Today

Full-time

IT EPIC ANALYST II

Boston, Massachusetts

•

Today

Position Summary Serves as a key resource for assigned Epic applications, providing application support, troubleshooting, system configuration, and operational analysis. Works closely with end users, technical teams, and Epic representatives to ensure system functionality aligns with organizational goals and workflows. Key ResponsibilitiesServe as a subject matter resource for assigned Epic applications, developing expertise in operational workflows, system configuration, and relationships with

Full-time

IT EPIC ANALYST II- Radiant Radiology

Boston, Massachusetts

•

Today

Position Summary Serves as a key resource supporting assigned Epic applications and end users. Works closely with operational teams to analyze business needs, troubleshoot issues, configure Epic solutions, and support system enhancements. Develops specialized knowledge within an assigned operational area (e.g., revenue cycle, inpatient, ambulatory) while ensuring solutions align with organizational workflows and Epic best practices. Key Responsibilities Serve as a subject matter resource for ass

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Epic Analyst I

Skills

Summary

Dice Job Match Score™

Similar Jobs

Epic Analyst I

Job Details

Skills

Summary

Dice Job Match Score™

Similar Jobs