Search Jobs | Dice.com

Job Details

Skills

Change Management
IT Service Management
IT Operations
Software Asset Management
Mapping
Configuration Management Database
VMware ESXi

Summary

The candidate will be responsible for end-to-end implementation, configuration, and optimization of ServiceNow ITOM capabilities, including Discovery, Service Mapping, CMDB, and integrations. The role requires strong expertise in both on-premises and cloud environments, along with the ability to design, customize, and enhance Discovery patterns.

Lead and implement end-to-end Discovery across:
- On-prem infrastructure (Windows, Unix, Network devices, Load Balancers, VMware/vCenter, ESX)
- Cloud environments (AWS, Azure, etc.)
Design and implement Service Mapping for business-critical services and application dependencies, with hands-on experience in end-to-end mapping of complex and critical applications.
Manage and maintain CMDB (Configuration Management Database) ensuring:
- Data accuracy and integrity
- Effective CI lifecycle management
Implement and align CMDB with CSDM, Support CSDM maturity improvements.
CSDM functionality and
Configure and manage Service Graph Connectors (SGC) integrations
Develop and customize Discovery Patterns, including:
- Creation of complex custom patterns
- Modification and enhancement of existing patterns
- Optimization of identification and reconciliation rules
Perform advanced troubleshooting of Discovery, MID Servers, and integrations.

Cross-Module Understanding

The candidate must have a strong understanding of how ITOM Discovery and CMDB impact other ServiceNow modules, including:

ITSM (Incident, Problem, Change Management)
- Dependency mapping for impact analysis
- Accurate CI relationships for change risk assessment
ITAM / SAM / HAM
- Software and hardware asset normalization
- License compliance using Discovery data
- Asset-CMDB reconciliation and Mapping

Ability to operate at a senior technical or architect level
Strong analytical and problem-solving skills
Capability to design scalable and enterprise-grade ITOM solutions

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10207105
Position Id: 9024063
Posted 12 days ago

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Contact the job poster

Uthayakumar Nagarajan

Recruiter @ LTIMindtree

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

2d ago

Job Title: ServiceNow ITOM (IT Operations Management) DOD (Dept of Defense) / Department of War(DOW) projects ship required due to program access requirements. Must be eligible to obtain DOD Clearance Duration: up to 12 months Contract with possible extensions Location: Remote Work (Work From Home) Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day. Pay Rate: $72.47/hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]

Easy Apply

Contract

70 - 72

ServiceNow Technical Consultant - ITOM

Remote

•

11d ago

ServiceNow Technical Consultant - ITOM Location: Remote Type: Multiyear Contract Hourly Pay Rate: $60/hr. range, W2. Benefits available Requirements: US Citizenship required for federal government project System One IT has multiple long-term contract openings for ServiceNow Technical Consultants with strong ITOM experience, particularly in Discovery and CMDB integrations. The candidate should be comfortable developing in ServiceNow and intimately familiar with ServiceNow''s CMDB and Discovery p

Easy Apply

Contract

Depends on Experience

ServiceNow Lead Developer

Remote

•

2d ago

Sr Tech Build Lead (2 openings) Role: Developer Location: Remote/WFH Duration: 5 months+ contract Must Have Skillset: ServiceNow Integrations, ITSM, & CMDB development experience. Need onshore ServiceNow developers. Experience: 3+ Years Key Responsibilities Design, develop, and enhance solutions supporting critical infrastructure modernization initiatives. Configure and customize ITSM and ITOM capabilities, including Incident, Change, Problem, Asset, CMDB, Discovery and rel

Easy Apply

Third Party, Contract

Depends on Experience

Senior ServiceNow Technical Consultant

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

ServiceNow ITOM Lead

Skills

Summary

Dice Job Match Score™

Uthayakumar Nagarajan

Similar Jobs

ServiceNow ITOM Lead

Job Details

Skills

Summary

Dice Job Match Score™

Uthayakumar Nagarajan

Similar Jobs