We offer remote work opportunities in the following locations ONLY: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY.
ship Required - Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position.
Veteran, Military Spouse or Military Affiliated are encouraged to apply!
Job Summary The Senior Instructional Designer is responsible for leading the design, development, and implementation of innovative learning solutions that support organizational goals and employee performance. This role applies advanced instructional design methodologies, adult learning principles, and e-learning technologies to create engaging, effective training programs. The Senior Instructional Designer partners with subject matter experts, stakeholders, and cross-functional teams to assess learning needs, design curricula, and deliver training that enhances knowledge, skills, and competencies across the workforce.
Education & Experience Required: Bachelor's degree in Education, Instructional Technology, Training & Development, related field or equivalent experience
5 years of experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs
be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
Experience leading large scale projects involving multiple stakeholders
Experience with learning management systems (LMS) and authoring tools such as Articulate Storyline, Captivate, Rise, or Camtasia
Familiarity with adult learning theories and instructional design models (e.g., ADDIE, Kirkpatrick)
Preferred: Master's degree in Education, Instructional Technology, Training & Development or related field
Experience using multimedia/graphics software
Experience in a healthcare or customer service environment
Knowledge of or experience with military culture is strongly preferred
Key Responsibilities Conducts need assessments and performance analyses to identify training gaps.
Designs and develops instructional materials, including e-learning modules, instructor-led training, blended learning programs, and job aids.
Manage large-scale projects, including cross-functional collaboration with Human Capital, IT, and operational teams.
Leverages learning management systems (LMS) and authoring tools (e.g., Articulate Storyline, Captivate) to build scalable training solutions.
Ensures training content aligns with organizational objectives, compliance requirements, and industry best practices.
Conducts train-the-trainer sessions and coaching trainers to deliver high-quality learning experiences.
Evaluates training effectiveness through assessments, feedback, and data analysis, and recommend improvements.
Leads projects, mentoring junior instructional designers, and contributing to the overall learning strategy of the organization.
Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.
Commitment to Task: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Working Conditions Regular and reliable attendance is required
Must be available to cover any work shift
Works in a standard office environment, with limited travel
Extensive computer work with prolonged sitting
Level II IT security clearance required
Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve ! Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
TriWest job postings typically include a salary range,
which can vary based on the specific role and location, but generally this position ranges from around $84,000 to $92,000 per year.
Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
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