Lead Service Technician

Service Technician - Enterprise Security Systems

Location: Onsite & Remote | Industry: Commercial Security & IoT
Employment Type: Full-Time
Are you a skilled Security Service Technician who loves solving complex technical challenges, interacting with customers, and working with cutting-edge enterprise security technologies? Our client is investing heavily in growing their technical team and is looking for a driven professional who's excited about both field and remote service work.

Why This Role Is Exciting

• Work with industry-leading security platforms across Access Control, IP Video, Intrusion, and IoT
• Blend of onsite troubleshooting and remote diagnostics/support
• Opportunity to grow your skills-training & certifications are supported and encouraged
• Customer-facing role where you can shine as the trusted expert
• Join a team solving real-world technical problems every day across diverse commercial environments

What You'll Do

• Service, troubleshoot, program, and test enterprise-grade security systems
• Work with networked IP video, Access Control, Intrusion, and Visitor Management platforms
• Diagnose and resolve issues both on-site and via remote access
• Install, configure, repair, and support system components including:
  • Electrified and mechanical door hardware
  • IP & analog cameras
  • Head-end video systems
  • Ancillary door and alarm devices
• Perform system audits, repairs, upgrades, and detailed documentation
• Deliver outstanding customer service while communicating professionally with end users

Top Technical Skills Needed

• Access Control expertise
• Security systems troubleshooting
• CCTV support and service
• Customer-facing technical support
• Alarm & IoT system repair
• Strong understanding of networked security devices

Preferred System Knowledge (Highly Valued)

(Certification or working proficiency in any of the following is a plus):

Access Control Systems

Pro-Watch, Genetec, Software House, Lenel/S2, OpenPath

Video / VMS Platforms

Axis, Exacq, Milestone, MaxPro, Genetec, Victor, Avigilon, Hanwha

Locking Hardware

ASSA ABLOY, Von Duprin, Adams Rite

Intrusion Systems

Vista, DSC, Bosch, DMP

What Makes You a Great Fit

• Proven experience in troubleshooting Access Control & CCTV systems
• Comfortable working both independently and as part of a team
• Strong communication skills and professionalism with customers
• Ability to interpret schematics, drawings, and technical documentation
• Mechanically and technically inclined
• Able to work in fast-paced, dynamic environments
• Willingness to learn new technologies-training investment is provided

Education & Qualifications

• High School Diploma or equivalent required
• 2-5+ years in security service, low voltage, or related technical role
• Relevant security certifications are a plus (many listed above)
• Must be able to meet physical requirements (ladder work, lifting, etc.)

Join a Team That Invests in You

Our client believes in developing their technicians-not just hiring them. If you're passionate about enterprise security technology and looking for a role with growth, support, and hands-on work, you'll thrive here.
Job Type & Location
This is a Permanent position based out of Tampa, FL.
Pay and Benefits
The pay range for this position is $83200.00 - $104000.00/yr.
Direct Hire Role: -Health, dental, vision -PTO and Holidays -Promotions -Certifications -Company vehicle -Laptop, cell phone and gas card -Company allowance for tools
Workplace Type
This is a fully onsite position in Tampa,FL.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.