Inside Account Manager

• Own end-to-end quoting support: BOM creation, pricing requests, distributor sourcing, deal registration coordination, and quote delivery.
• Coordinate with OEMs/partners (Dell, Cisco, Palo Alto, AWS, etc.) on SKUs, configurations, licensing, special pricing, and renewals.
• Serve as the operational customer contact: order status, documentation, internal routing, and follow-through.
• Support AEs with opportunity administration: documentation collection, handoffs, and internal alignment to maintain deal velocity.
• Partner with delivery and project teams to ensure clear scope alignment and clean execution transitions.
• Maintain CRM hygiene and reporting: opportunity updates, product mapping, close dates, and activity notes.
• Support renewals and subscription management (co-terming, entitlements, service dates).

Required Qualifications

• 3+ years in inside sales, sales support, quoting, channel operations, or OEM/distributor operations.
• Direct experience working with OEMs/distributors and quoting processes (preferred: Dell, Cisco, Palo Alto, AWS).
• Strong operational discipline and attention to detail; able to manage multiple priorities and deadlines.
• Strong customer service orientation and communication skills.

Preferred Qualifications

• Exposure to SLED procurement/quoting support.
• Familiarity with CRM and quoting/CPQ workflows.
• Experience attaching services (managed/professional services) to product transactions.